Leila Skaggs
Dallas,TX
Summary
Professional in quality assurance with strong skills in inspection and process. Known for ensuring standards compliance and improving product consistency through collaboration and adaptability. Possess keen attention to detail, excellent problem-solving abilities, and commitment to team success. Reliable and flexible, consistently delivering high-quality results amidst changing requirements. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Quality Control Inspector
Salcomp Manufacturing USA
03.2024 - Current
- Communicated with production team members about quality issues by Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Performed visual inspections and Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Completed precise measurements using special tools.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Examined products for imperfections and defects and Monitored product quality at all stages of production process.
- Followed standard operating procedures for inspections and tests. Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Recorded inspection and test results on data sheets and Trained new QC's in inspecting parts and Filling IPQC paper work.
Quality Inspector
PBR Manufacturing
07.2020 - Current
- Enhanced product quality by conducting thorough inspections and identifying areas for improvement.
- Reduced defects in production by implementing meticulous inspection processes and protocols.
- Collaborated with manufacturing team to ensure consistent quality standards across all products.
- Developed and maintained comprehensive documentation for quality control procedures, increasing efficiency and transparency.
- Conducted root cause analyses on defective products, leading to improved manufacturing processes and reduced waste.
- Streamlined inspection processes by implementing new technologies and equipment, improving overall workflow.
Fast Food Team Leader
Whataburger
08.2015 - 12.2016
- Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.
- Reduced wait times for customers by streamlining the order-taking process and effectively delegating tasks to team members.
- Contributed to higher sales with upselling techniques and suggestive selling of promotional items.
- Maintained cleanliness and organization of dining area, ensuring a pleasant environment for customers.
- Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
Team Lead
Starbucks
07.2012 - 12.2014
- Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
- Streamlined workflow for barista team members by implementing effective task delegation.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Collaborated with the management team to develop innovative beverage recipes, increasing sales and customer satisfaction.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
Warehouse Packer
Mary Kate
03.2011 - 06.2012
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Increased order accuracy by meticulously following picking lists and double-checking packed items.
- Streamlined packing process with the implementation of a systematic approach to organizing and preparing shipments.
Education
High School Diploma -
Macarthur High School
2011
Skills
- Visual inspections
- Non-conformance reporting
- Multitasking
- Precision Measuring Instruments
- Task Prioritization
- Documentation and recordkeeping
- Dimensional measurement
- Team building
- Attention to Detail
- Written Communication
- Excell and Word
Timeline
Quality Control Inspector
Salcomp Manufacturing USA
03.2024 - Current
Quality Inspector
PBR Manufacturing
07.2020 - Current
Fast Food Team Leader
Whataburger
08.2015 - 12.2016
Team Lead
Starbucks
07.2012 - 12.2014
Warehouse Packer
Mary Kate
03.2011 - 06.2012
High School Diploma -
Macarthur High School
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