Summary
Overview
Work History
Education
Skills
Timeline
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Leila-Symone Simons

Fort George G Meade,MD

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience

Work History

Housekeeping Cleaner

Candlewood Suites Hotel
Fort George G Meade, MD
04.2023 - 08.2023
  • Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Used cleaning chemicals following proper guidelines.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Followed safety rules when handling cleaning chemicals according to OSHA regulations.
  • Inspected guest rooms on completion for cleanliness standards set by the hotel management team.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Adhered strictly to health regulations regarding sanitation practices in the workplace.

Server

Buffalo Wild Wings
Columbia, MD
02.2022 - 06.2022
  • Addressed complaints to kitchen staff and served replacement items.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Provided excellent customer service to ensure satisfaction.

Sales Associate

Old Navy
Hanover, MD
08.2021 - 02.2022
  • Attended weekly team meetings to review performance goals and objectives.
  • Organized stockroom shelves according to size, color or style.
  • Prepared merchandise for purchase or rental.
  • Assessed customer needs to provide assistance and information on product features.
  • Processed transactions using a point-of-sale system.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Answered store and merchandise questions and led customers to wanted items.

Guest Advocate

Walmart
Hanover, MD
10.2020 - 05.2021
  • Welcomed large volume of guests and improved overall customer service.
  • Maintained knowledge of local activities and events to educate guests on options.
  • Assisted other departments when needed to maintain efficient operations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Resolved customer complaints in a professional manner.
  • Provided product knowledge to customers on the features and benefits of products.
  • Greeted walk-in and phone guests, determining interests and needs.
  • Demonstrated strong communication skills when interacting with customers and coworkers.
  • Monitored sales floor activity to identify potential theft or fraud issues.
  • Assisted with returns, exchanges, and refunds in accordance with company policy.

Babysitter

Sittercity
Newport News, VA
01.2018 - 12.2020
  • Met and communicated regularly with parents to discuss children's activities and development.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Developing creative ways to encourage learning through everyday experiences.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Ensured physical and social well-being of each child.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Supervised and cared for children ages 4 to 9.
  • Organized various activities, games, crafts and outings to keep children entertained.
  • Assisting with meals, snacks, and bedtime routines for the children.

Landscaper

Private Landscaping
Newport News, VA
04.2019 - 06.2020
  • Trimmed or edged around flower beds, walks, or walls.
  • Watered lawns, plants, or trees, using sprinkler systems or watering cans as part of overall maintenance plan.
  • Followed landscaping designs to determine placement of sod, flowers or foliage.
  • Applied mulch and burlap coverings to bushes and trees for winter.
  • Mixed and sprayed or spread fertilizers, herbicides, or insecticides using hand or automatic dispensers.

Dog Walker

Rover
Grafenwohr, VT
08.2016 - 01.2018
  • Monitored dogs throughout walks to avoid obstacles, dangerous situations and confrontations with other problematic dogs.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Responded appropriately to aggressive behaviors from dogs encountered during walks.
  • Cleaned up after dogs during walks using appropriate supplies provided by owner or employer.
  • Ensured that all leashes were in good condition before each walk began.
  • Observed surrounding environment for any potential hazards that could affect the safety of the pet being walked.
  • Scheduled dog walking services and collected payments from pet owners.
  • Took pets on regular bathroom breaks.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
10.2022

Skills

  • Multitasking
  • Organization
  • Patience
  • Attention to detail
  • Verbal communication
  • Team leader
  • Goal oriented
  • Landscape maintenance
  • Pet Grooming
  • Routine cleaning
  • Problem Solving
  • Customer service
  • Residential Cleaning
  • Table bussing
  • Safe food handling
  • Food running
  • Guest engagement
  • POS system operations
  • Sales techniques

Timeline

Housekeeping Cleaner

Candlewood Suites Hotel
04.2023 - 08.2023

Server

Buffalo Wild Wings
02.2022 - 06.2022

Sales Associate

Old Navy
08.2021 - 02.2022

Guest Advocate

Walmart
10.2020 - 05.2021

Landscaper

Private Landscaping
04.2019 - 06.2020

Babysitter

Sittercity
01.2018 - 12.2020

Dog Walker

Rover
08.2016 - 01.2018

High School Diploma -

Penn Foster Career School

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Leila-Symone Simons