Leilana Dunn
Denver,CO
Summary
Detail-oriented dental assistant skilled in dental radiography, CERAC technology, and patient record management. Committed to maintaining sterilization protocols and providing exceptional chair-side support.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Dental Assistant
Dentist of brigton
Brighton, Colorado
09.2023 - Current
- Prepared treatment rooms and ensured cleanliness for efficient patient care.
- Assisted dentist during procedures by passing instruments and suctioning.
- Managed patient records and updated treatment plans accurately.
- Scheduled appointments and coordinated patient flow within the office.
- Sterilized instruments and maintained compliance with safety protocols.
- Provided chair-side assistance during dental procedures.
- Took digital X-rays of teeth using radiographic equipment.
- Scanned for a crown after prep on the CEREC Primescan, then designing and milling them out.
Dental Receptionist
Dentist of brighton
Brighton, Colorado
09.2023 - Current
- Managed patient appointments and coordinated schedules for multiple dentists.
- Welcomed patients and provided exceptional front desk service at the dental office.
- Handed off to doctors when it came time to present financial arrangements.
- Handled insurance verification and processed patient payments efficiently.
- Maintained accurate patient records using dental management software systems, including EPIC.
- Scheduled cleanings and dental appointments for patients using appointment software.
Cashier
King Soopers
Brighton, Colorado
10.2022 - 09.2023
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of checkout area throughout shifts.
- Handled cash, credit, and debit transactions with accuracy and care.
- Collaborated with team members to ensure smooth store operations.
- Bagged groceries for customers while ensuring proper handling of items.
Customer Service Desk Associate
King Soopers
Brighton, Colorado
10.2022 - 09.2023
- Assisted customers with inquiries and product information at the service desk.
- Processed customer returns and exchanges efficiently and accurately.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Trained new hires on products and services, best practices, and protocols to reduce process gaps.
- Helped process money transfers out of the country
Education
High School Diploma -
Goal Highschool
Thornton, CO05.2021
Skills
- Dental radiography
- CERAC technology
- Patient record management
- Sterilization protocols
- Customer relationship management
- Office coordination
- Epic software usage
- Chair-side support
- Cross-training capabilities
- First aid training
- Insurance billing
- HIPAA compliance
Certification
XRAY CERTIFICATION THROUGH CDA
Timeline
Dental Assistant
Dentist of brigton
09.2023 - Current
Dental Receptionist
Dentist of brighton
09.2023 - Current
Cashier
King Soopers
10.2022 - 09.2023
Customer Service Desk Associate
King Soopers
10.2022 - 09.2023
High School Diploma -
Goal Highschool