Leilanee Jordan
Memphis,TN
Summary
Dedicated Health Care Assistant with a proven track record in patient-focused care and efficient time management, honed across roles at PCA and other employers. Excelled in enhancing patient satisfaction through meticulous care monitoring and CPR certification. Actively contributed to team cohesion and safety improvements, achieving significant efficiency gains in fast-paced environments. Positive, compassionate, and empathetic individual with solid understanding of patient care and support. Knowledge of basic medical terminology and hygiene protocols coupled with skills in assisting with daily living activities and maintaining patient comfort. Committed to making meaningful impact on patient well-being through attentive and personalized care.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Health Care Assistant
PCA
09.2024 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
Sales Associate
Employer
04.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Warehouse Worker
Employer
12.2022 - 02.2023
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Verified documentation and condition of freight to assure quality standards were achieved.
Warehouse Worker
Employer
06.2022 - 08.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
Education
Overton High School
Memphis, TN05.2023
Skills
- Time Management
- Patient Care
- Patient-focused care
- Supporting personal needs
- Feeding Assistance
- Care Monitoring
- Recording vital signs
- Oral Hygiene
- Blood Pressure Measurement
- Patient Assessments
- Room Cleaning and Restocking
- Certified in CPR/AED
- Bedside manner
- CPR Certification
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- CPR/AED Certification
Timeline
Health Care Assistant
PCA
09.2024 - Current
Sales Associate
Employer
04.2023 - 08.2023
Warehouse Worker
Employer
12.2022 - 02.2023
Warehouse Worker
Employer
06.2022 - 08.2022
Overton High School
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