Leilani Flores
CCA
Los Angeles,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Clinical Care Associate (CCA)
Ftmc
03.2015 - 09.2020
- Supported bathing, dressing and personal care needs.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Improved patient outlook and daily living through compassionate care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Maintained detailed records of services performed on clients.
- Monitored health and well-being of clients and reported significant health changes.
- Built strong and trusting rapport with clients and loved ones.
- Helped clients get in and out of beds and wheelchairs.
- Assisted clients with maintaining good personal hygiene.
- Followed safe lifting and transferring techniques to transport residents.
Surgical Scrub Technician
Premier Health Partners
02.2001 - 11.2008
- Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards.
- Used retractors, sponges and suctioning and irrigating equipment to create unobstructed operating fields.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Collected specimens from patients for laboratory testing purposes.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
- Recorded vital signs and medical history for [Number] patients each shift.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Organized charts, documents and supplies to maintain team productivity.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
Patient Care Tech
North Fulton Hospital
05.1995 - 11.2007
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded to bell or light signal calls to assist patients with needs.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Notified senior staff of patient emergencies to optimize outcomes.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Education
Associate of Science - Associate Degree in Theology
South Gate Senior High School
South Gate, CA08.2021
GED -
East LA College
Los Angeles, CA09.2020
Skills
- Community activities
- Knowledge of state regulations
- Quality program protocols
- Client documentation
- Compassionate client care
- First aid and safety
- Records maintenance
- Physical therapy
- Housekeeping
- Proper phone etiquette
- Administrative support specialist
- Wound care
- Database management
- Coordination skills
- Client satisfaction
Accomplishments
- Recognized as Employee of the Month for outstanding performance and team contributions.
- Consistently maintained high customer satisfaction ratings.
Affiliations
- Member, Small Business Association (2008 - present)
- Member, Alumni Association
Timeline
Clinical Care Associate (CCA)
Ftmc
03.2015 - 09.2020
Surgical Scrub Technician
Premier Health Partners
02.2001 - 11.2008
Patient Care Tech
North Fulton Hospital
05.1995 - 11.2007
Associate of Science - Associate Degree in Theology
South Gate Senior High School
GED -
East LA College
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