Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Leilani Betancourt

McAllen,TX

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

1
1
Certification

Work History

Pet Sitter

Juliana Meza
06.2023 - 06.2023
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Exercised animals regularly with walks and rigorous play activities.
  • Communicated professionally with pet owners via phone, email, and text.
  • Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.

Education

Rowe High School
Mcallen, TX
05.2026

Skills

  • Emergency Situations
  • Problem Identification
  • Client Relationship Management
  • Species-Specific Temperament Knowledge
  • Maintain Equipment
  • Verbal and Written Communication
  • Client Requirements

Certification

Word 2019 Associate

Languages

Spanish
Native or Bilingual

Timeline

Pet Sitter

Juliana Meza
06.2023 - 06.2023

Rowe High School

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Leilani Betancourt