LEILANI BREKENKAMP
South Jordan
Summary
Experienced professional in retail sales with a reputation for cultivating strong customer relationships and providing exceptional service. Demonstrated ability to continue client loyalty and drive repeat business through personalized interactions. Skilled in building rapport with customers to enhance their overall experience and increase satisfaction levels. Proven track record of succeeding in sales targets and delivering top-notch service through teamwork.
Overview
4
4
years of professional experience
Work History
Bank Teller
TD Bank
Toms River
11.2023 - 09.2025
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Problem solving for uncommon fees and occurances.
- Educated customers on use of banking website and mobile apps.
- Performed cash handling duties including counting currency, coins and checks.
Administrative Assistant
Marc Julien Homes LLC
Delray Beach
02.2023 - 08.2023
- Managed day-to-day operations of Marc Julien.
- Coordinated interactions between CEO and clients.
- Manage the sales report.
- Modify and schedule appointments.
Barista and Barista Trainer
STARBUCKS
Forked River
05.2022 - 02.2023
- I gave samples of popular coffee and tea blends to create sales opportunities.
- Collected payments and provided accurate change.
- Trained and certified new Starbucks partners through the Barista Certification process.
Barista
STARBUCKS
Lake Worth
04.2021 - 05.2022
- Memorize drink orders and preferences for regular customers to build rapport and increase brand loyalty.
- Respond quickly to customer inquiries.
- Ensured prompt and friendly service to an average of 400 patrons each day in a high-energy environment.
Education
High school diploma -
Boca Raton Community High School
Boca Raton, FLSkills
- Cash handling
- Patience and empathy
- Fast learner
- Time management
- Positive
- Problem solving
CUST
Authorized to work in the US for any employer
Timeline
Bank Teller
TD Bank
11.2023 - 09.2025
Administrative Assistant
Marc Julien Homes LLC
02.2023 - 08.2023
Barista and Barista Trainer
STARBUCKS
05.2022 - 02.2023
Barista
STARBUCKS
04.2021 - 05.2022
High school diploma -
Boca Raton Community High School