Leilani Butler
San Bernardino,CA
Summary
Organized, dependable, and great at managing multiple task with a positive attitude. Excellent with customer service/support, data entry, and clerical duties.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Receptionist
1 Love Wellness Society
09.2023 - 04.2024
- Supported office by performing tasks such as data entry, photocopying, scanning, and faxing documents.
- Provided administrative support to staff and clients.
- Handled sensitive information with discretion and followed confidentiality standards.
- Effectively managed phone calls, emails, and walk-in clients.
Data Entry Specialist I
American Red Cross
01.2022 - 03.2023
- Answered all inbound calls from hospitals and provided customer service
- Input blood orders for hospitals and donors
- Reviewed and updated client files and database information to maintain accurate records.
- Identified data entry errors and reported to necessary departments.
Food Service Worker
Loma Linda Children’s Hospital
05.2021 - 09.2021
- Loaded food trays
- washed/sanitized dishes
- delivered food carts to needed floors
- restocked refrigerators and dry foods
- set up prep food area for cooks
- followed menu guidelines
COVID-19 Temperature Screener
Hire Care - Kaiser Permanente
12.2020 - 05.2021
- Completed intake assessment forms and filed clients charts.
- Answered patient questions and provided needed information.
- Supported office team by handling administrative needs.
- Completed necessary reports and documentation for patient's with covid19 symptoms.
Sales Associate
Macy’s
10.2017 - 3 2020
- Prepared merchandise for sales floor by pricing and tagging.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed purchases, returns, exchanges and refunds.
Barista
Starbucks
08.2013 - 07.2017
- Listened carefully to customer requests and created personalized food and beverages.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Associate of Arts - Biblical Studies
The Rock Bible College
San Bernardino, CA 08.2016 - 05.2018
High School Diploma -
Slover Mountain High
Bloomington, CA 08.2009 - 05.2013
References
1 Love Wellness Society
Office Manager, Mekko Summers (951)796-5567 American Red Cross
Shift Lead, Lynne Nery (909)614-9729 Kaiser Permanente
Coworker, Rio Mendez (909)456-6549Skills
Data Entry
Clerical Support
Recordkeeping
Customer and client relations
Timeline
Receptionist
1 Love Wellness Society
09.2023 - 04.2024
Data Entry Specialist I
American Red Cross
01.2022 - 03.2023
Food Service Worker
Loma Linda Children’s Hospital
05.2021 - 09.2021
COVID-19 Temperature Screener
Hire Care - Kaiser Permanente
12.2020 - 05.2021
Sales Associate
Macy’s
10.2017 - 3 2020
Associate of Arts - Biblical Studies
The Rock Bible College
08.2016 - 05.2018
Barista
Starbucks
08.2013 - 07.2017
High School Diploma -
Slover Mountain High
08.2009 - 05.2013
References
1 Love Wellness Society
American Red Cross
Kaiser Permanente
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