Summary
Overview
Work History
Education
Skills
Timeline
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Leilani Butler

San Bernardino,CA

Summary

Organized, dependable, and great at managing multiple task with a positive attitude. Excellent with customer service/support, data entry, and clerical duties.

Overview

11
11
years of professional experience
5
5
years of post-secondary education

Work History

Receptionist

1 Love Wellness Society
09.2023 - 04.2024
  • Supported office by performing tasks such as data entry, photocopying, scanning, and faxing documents.
  • Provided administrative support to staff and clients.
  • Handled sensitive information with discretion and followed confidentiality standards.
  • Effectively managed phone calls, emails, and walk-in clients.

Data Entry Specialist I

American Red Cross
01.2022 - 03.2023
  • Answered all inbound calls from hospitals and provided customer service
  • Input blood orders for hospitals and donors
  • Reviewed and updated client files and database information to maintain accurate records.
  • Identified data entry errors and reported to necessary departments.

Food Service Worker

Loma Linda Children’s Hospital
05.2021 - 09.2021
  • Loaded food trays
  • washed/sanitized dishes
  • delivered food carts to needed floors
  • restocked refrigerators and dry foods
  • set up prep food area for cooks
  • followed menu guidelines

COVID-19 Temperature Screener

Hire Care - Kaiser Permanente
12.2020 - 05.2021
  • Completed intake assessment forms and filed clients charts.
  • Answered patient questions and provided needed information.
  • Supported office team by handling administrative needs.
  • Completed necessary reports and documentation for patient's with covid19 symptoms.

Sales Associate

Macy’s
10.2017 - 3 2020
  • Prepared merchandise for sales floor by pricing and tagging.
  • Solved customer challenges by offering relevant products and services.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed purchases, returns, exchanges and refunds.

Barista

Starbucks
08.2013 - 07.2017
  • Listened carefully to customer requests and created personalized food and beverages.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

Associate of Arts - Biblical Studies

The Rock Bible College
San Bernardino, CA
08.2016 - 05.2018

High School Diploma -

Slover Mountain High
Bloomington, CA
08.2009 - 05.2013

References

1 Love Wellness Society
Office Manager, Mekko Summers (951)796-5567

American Red Cross
Shift Lead, Lynne Nery (909)614-9729

Kaiser Permanente
Coworker, Rio Mendez (909)456-6549

Skills

Data Entry

Clerical Support

Recordkeeping

Customer and client relations

Timeline

Receptionist

1 Love Wellness Society
09.2023 - 04.2024

Data Entry Specialist I

American Red Cross
01.2022 - 03.2023

Food Service Worker

Loma Linda Children’s Hospital
05.2021 - 09.2021

COVID-19 Temperature Screener

Hire Care - Kaiser Permanente
12.2020 - 05.2021

Sales Associate

Macy’s
10.2017 - 3 2020

Associate of Arts - Biblical Studies

The Rock Bible College
08.2016 - 05.2018

Barista

Starbucks
08.2013 - 07.2017

High School Diploma -

Slover Mountain High
08.2009 - 05.2013

References

1 Love Wellness Society

American Red Cross

Kaiser Permanente

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Leilani Butler