Summary
Overview
Work History
Education
Skills
Timeline
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Leilani Dickinson

Brooklyn,NY

Summary

Proactive legal intern and graduate with excellent legal documentation, organization, and public speaking skills. Excited to gain hands-on experience and assist clients and John Jay students in achieving their goals.

Overview

5
5
years of professional experience

Work History

Legal Intern

Legros Law Firm, PLLC
New York
2024.08 - Current
  • Draft emails for immigration and real estate clients
  • Participate in off-site events
  • Assist in client meetings to discuss updates about cases
  • Navigate Acris & Immigrant Pro to monitor the progression of cases
  • Scan, shred, and print necessary paperwork.

Customer Service Ambassador

Classic Harbor Line
New York
2022.08 - Current
  • Respond to inquiries over phone calls, emails, and direct communication
  • Receive payment in the form of cash, credit & debit
  • Organize documents for Captains & the US Coast Guard
  • Resolve conflicts to maintain an upstanding reputation for the company
  • Aid crew members, captains, and supervisors.

Orientation Leader

John Jay College of Criminal Justice
New York
2024.06 - 2024.09
  • Host transfer & new student orientation
  • Facilitate multiple classes for career development and various activities
  • Participate in Diversity, Equity, Inclusion, and Belonging (DEIB), Career Development, and Accessibility workshops
  • Conducted on-campus tours
  • Answered questions to help incoming students, transfers, and graduate students during their fall semester.

Fulfillment Team

Nordstrom Inc.
New York
2022.04 - 2022.08
  • Ensure all incoming orders are processed and fulfilled promptly
  • Assist with store merchandise, and customer sales to guarantee high-quality customer service
  • Receive and process shipments, including unpacking, tagging, and restocking.

Customer Experience Ambassador

One World Observatory
New York
2021.12 - 2022.03
  • Implement updated security clearance processes and protocols
  • Alternate between roles for the proper function of the observatory
  • Complied with NYS vaccination mandate
  • Help guests with questions regarding directions and recommendations.

Licensed Security Guard

US Open
Flushing
2021.08 - 2021.09
  • Oversee premises to identify security risks, to promote employee and visitor safety.
  • Escorted tennis players and VIPs throughout the stadium.
  • Check validity of employee's work credentials.

Crew Member

Just Salad
2019.09 - 2021.06
  • Greet customers and answer basic inquiries about the menu.
  • Adapt to working in a fast-paced environment for corporate rush hour.
  • Independently opened the store by preparing hot foods, restocking essentials, and replenishing dry foods.

Education

Bachelor of Arts - Law (Pre-Law)

John Jay College of Criminal Justice (CUNY)
New York, NY
05.2024

Some College (No Degree) -

New York City College of Technology (CUNY)
Brooklyn, NY

Skills

  • Microsoft Word
  • PowerPoint
  • Public Speaking
  • Organization & Prioritization
  • Data Entry
  • Bluebooking
  • Organization
  • Adaptability
  • Adobe

Timeline

Legal Intern

Legros Law Firm, PLLC
2024.08 - Current

Orientation Leader

John Jay College of Criminal Justice
2024.06 - 2024.09

Customer Service Ambassador

Classic Harbor Line
2022.08 - Current

Fulfillment Team

Nordstrom Inc.
2022.04 - 2022.08

Customer Experience Ambassador

One World Observatory
2021.12 - 2022.03

Licensed Security Guard

US Open
2021.08 - 2021.09

Crew Member

Just Salad
2019.09 - 2021.06

Bachelor of Arts - Law (Pre-Law)

John Jay College of Criminal Justice (CUNY)

Some College (No Degree) -

New York City College of Technology (CUNY)
Leilani Dickinson