Summary
Overview
Work History
Education
Skills
Timeline
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Leilani Dickinson

Brooklyn,NY

Summary

Proactive legal intern and graduate with excellent legal documentation, organization, and public speaking skills. Excited to gain hands-on experience and assist clients and John Jay students in achieving their goals.

Overview

5
5
years of professional experience

Work History

Legal Intern

Legros Law Firm, PLLC
New York
08.2024 - Current
  • Draft emails for immigration and real estate clients
  • Participate in off-site events
  • Assist in client meetings to discuss updates about cases
  • Navigate Acris & Immigrant Pro to monitor the progression of cases
  • Scan, shred, and print necessary paperwork.

Customer Service Ambassador

Classic Harbor Line
New York
08.2022 - Current
  • Respond to inquiries over phone calls, emails, and direct communication
  • Receive payment in the form of cash, credit & debit
  • Organize documents for Captains & the US Coast Guard
  • Resolve conflicts to maintain an upstanding reputation for the company
  • Aid crew members, captains, and supervisors.

Orientation Leader

John Jay College of Criminal Justice
New York
06.2024 - 09.2024
  • Host transfer & new student orientation
  • Facilitate multiple classes for career development and various activities
  • Participate in Diversity, Equity, Inclusion, and Belonging (DEIB), Career Development, and Accessibility workshops
  • Conducted on-campus tours
  • Answered questions to help incoming students, transfers, and graduate students during their fall semester.

Fulfillment Team

Nordstrom Inc.
New York
04.2022 - 08.2022
  • Ensure all incoming orders are processed and fulfilled promptly
  • Assist with store merchandise, and customer sales to guarantee high-quality customer service
  • Receive and process shipments, including unpacking, tagging, and restocking.

Customer Experience Ambassador

One World Observatory
New York
12.2021 - 03.2022
  • Implement updated security clearance processes and protocols
  • Alternate between roles for the proper function of the observatory
  • Complied with NYS vaccination mandate
  • Help guests with questions regarding directions and recommendations.

Licensed Security Guard

US Open
Flushing
08.2021 - 09.2021
  • Oversee premises to identify security risks, to promote employee and visitor safety.
  • Escorted tennis players and VIPs throughout the stadium.
  • Check validity of employee's work credentials.

Crew Member

Just Salad
09.2019 - 06.2021
  • Greet customers and answer basic inquiries about the menu.
  • Adapt to working in a fast-paced environment for corporate rush hour.
  • Independently opened the store by preparing hot foods, restocking essentials, and replenishing dry foods.

Education

Bachelor of Arts - Law (Pre-Law)

John Jay College of Criminal Justice (CUNY)
New York, NY
05.2024

Some College (No Degree) -

New York City College of Technology (CUNY)
Brooklyn, NY

Skills

  • Microsoft Word
  • PowerPoint
  • Public Speaking
  • Organization & Prioritization
  • Data Entry
  • Bluebooking
  • Organization
  • Adaptability
  • Adobe

Timeline

Legal Intern

Legros Law Firm, PLLC
08.2024 - Current

Orientation Leader

John Jay College of Criminal Justice
06.2024 - 09.2024

Customer Service Ambassador

Classic Harbor Line
08.2022 - Current

Fulfillment Team

Nordstrom Inc.
04.2022 - 08.2022

Customer Experience Ambassador

One World Observatory
12.2021 - 03.2022

Licensed Security Guard

US Open
08.2021 - 09.2021

Crew Member

Just Salad
09.2019 - 06.2021

Bachelor of Arts - Law (Pre-Law)

John Jay College of Criminal Justice (CUNY)

Some College (No Degree) -

New York City College of Technology (CUNY)
Leilani Dickinson