Leilani Feltman
Roostertail
Grosse Pointe Woods,MI
1
Certification
4
years of professional experience
Results-driven hospitality and event professional with expertise in lifeguarding, team leadership, and event operations. Experienced in supervising staff, ensuring safety, and enhancing guest experiences while maintaining efficient operations. Proven ability to thrive in fast-paced environments through effective communication, teamwork, and attention to detail.
Work History
Event Assistant
1 Year 9 Months- Engaged with clients to understand needs, providing tailored solutions to enhance event experiences.
- Assisted in planning and coordinating events, ensuring seamless execution of logistics and schedules.
- Supported event setup and breakdown, maintaining organization and efficiency throughout processes.
- Collaborated with vendors to secure supplies, managing communication for timely delivery and quality assurance.
Lifeguard and Swim Instructor
8 Months- Provided immediate first aid and emergency response during incidents.
- Monitored pool activities to ensure safety and compliance with regulations.
- Educated patrons on pool rules and safe swimming practices.
- Conducted regular water checks on chemical levels, temperature, and clarity.
- Instructed diverse age groups in swimming techniques and safety protocols.
- Developed individualized lesson plans to accommodate varying skill levels.
Lifeguard, Swim Instructor, Senior Guard
3 Years 4 Months- Monitored pool area for safety compliance and responded to emergencies effectively.
- Enforced rules and regulations, ensuring a safe environment for all patrons.
- Provided first aid treatment and CPR as needed, maintaining calm under pressure.
- Monitored student progress and provided constructive feedback for improvement.
- Ensured a safe and positive learning environment through proactive supervision.
- Implemented engaging teaching methods to promote enthusiasm for swimming skills.
- Monitored aquatic environment for potential hazards, maintaining safe swimming conditions.
- Collaborated with management to refine operational procedures, improving overall efficiency of lifeguard services.
- Maintained accurate records of pool usage, chemical levels, incident reports, and equipment inventory for efficient operations management.
Team Member
6 Months- Trained new team members on company policies and operational procedures.
- Collaborated with team to streamline daily operations and enhance workflow efficiency.
- Implemented inventory management practices to reduce stock discrepancies.
- Assisted in maintaining equipment and ensuring compliance with safety standards.
- Delivered exceptional customer service in a fast-paced environment to enhance guest satisfaction.
- Managed cash register operations, ensuring accurate transactions and efficient payment processing.
Education
Bachelor of Arts - Marketing
High School Diploma
- Awarded Student Athlete
- Completed AP course in Psychology, US History, Macro Economics, Micro Economics, US Government, Language and Composition, Environmental Science, European History, Literature and Composition, Computer Science Principals.
- Relevant Coursework: Marketing & Management
- summa cum laude graduate
Skills
Event setup and breakdown
Organizational skills
Guest management
Event safety protocols
Emergency management
Crisis communication
Logistics coordination
Efficient work pace
Multitasking capabilities
Work efficiency
Catering coordination
Venue maintenance
Certification
- Certified Nursing Assistant Training
- First Aid/CPR Certified
- AED
- Michigan Food Handler Training
Timeline
Lifeguard and Swim Instructor
Physique Swim School
09.2025 - 05.2026Read More
Event Assistant
Roostertail
11.2024 - CurrentRead More
Team Member
Zestia
11.2024 - 05.2025Read More
Lifeguard, Swim Instructor, Senior Guard
City of Grosse Pointe Woods
05.2022 - 09.2025Read More
Wayne State University
Bachelor of Arts from Marketing
Read More
Grosse Pointe North
High School Diploma
Read More