LEILANI FLORES
Sacramento,CA
Summary
Proactive and detail-oriented Office Services Coordinator with extensive experience in operational efficiency, vendor management, and process improvement. Skilled in optimizing workflows, coordinating large-scale projects, and building collaborative relationships. Adept at delivering cost-effective solutions and enhancing workplace functionality. Bilingual in English and Spanish, bringing strong communication skills and adaptability to dynamic environments.
Overview
10
10
years of professional experience
Work History
Office Services Coordinator
Dreyer, Babich, Buccola, Wood, Campora LLP
Sacramento, USA
10.2021 - Current
- Direct and manage all operational aspects of the firm's facility, including maintenance, repairs, vendor coordination, and resource allocation, to ensure seamless service delivery, enhance workplace efficiency, and provide a safe, functional environment for employees and clients.
- Streamlined the central filing system by transitioning from physical to digital, reducing staffing needs by 60%, and increasing efficiency.
- Supported the accounting department by gathering required information and documentation from vendors, ensuring accurate and timely invoice creation.
- Led the planning and execution of multiple company events annually, managing vendor logistics and ensuring successful outcomes.
- Supervised employee timekeeping processes, optimizing workforce management and compliance.
Recruiter
Swiss Monkey
Sacramento, USA
03.2019 - 05.2020
- Drive the recruitment process by identifying and evaluating top talent, fostering strong client relationships, and ensuring seamless candidate placement to meet the staffing needs of dental practices.
- Built a robust talent pipeline through strategic relationship-building and targeted networking.
- Trained and mentored new recruiters, enhancing team productivity and recruitment outcomes.
- Successfully managed multiple recruitment projects, demonstrating exceptional organizational and communication skills.
Project Manager/Buyer
Avila Winters Design Co.
Woodland, USA
11.2017 - 12.2018
- Oversee all phases of project management and procurement, ensuring efficient budget allocation, high-quality sourcing, and timely project delivery to exceed client expectations.
- Spearheaded budget management for multiple design projects, ensuring financial adherence while meeting client expectations.
- Conducted market research to optimize purchasing decisions, reducing costs and enhancing quality.
- Developed empathetic client relationships, delivering personalized solutions and ensuring satisfaction.
- Coordinated with design teams to streamline workflows and maintain project timelines.
Customer Service Representative
Sacramento Stucco
West Sacramento, USA
06.2016 - 11.2017
- Manage customer relations and service inquiries with a focus on delivering tailored solutions, enhancing customer satisfaction, and promoting repeat business.
- Resolved client inquiries and concerns, achieving a high rate of customer retention and satisfaction.
- Developed new procedures for handling customer inquiries, improving operational efficiency.
- Partnered with the sales team to deliver tailored solutions, contributing to revenue growth.
- Fostered relationships with customers, driving repeat business.
Education
ASSOCIATE OF ARTS - INTERIOR DESIGN
FIDM/Fashion Institute of Design & Merchandising
San Francisco, CASkills
- Facility and Vendor Management
- Digital filing system implementation
- Workflow optimization
- Accounting support
- Problem solving
- Correspondence
- Data organization
- Records management
- Event planning and coordination
- Relationship building and team mentorship
- Budgeting and resource allocation
- English / Spanish bilingual
- Proficiency in software: Worldox
- Proficiency in software: Litify
- Proficiency in software: Bullhorn
- Proficiency in software: Lightspeed
- Proficiency in software: Microsoft Office 365
- Proficiency in software: Paychecx
Languages
Spanish
Native/ Bilingual
Timeline
Office Services Coordinator
Dreyer, Babich, Buccola, Wood, Campora LLP
10.2021 - Current
Recruiter
Swiss Monkey
03.2019 - 05.2020
Project Manager/Buyer
Avila Winters Design Co.
11.2017 - 12.2018
Customer Service Representative
Sacramento Stucco
06.2016 - 11.2017
ASSOCIATE OF ARTS - INTERIOR DESIGN
FIDM/Fashion Institute of Design & Merchandising