Dynamic Care Coordinator with extensive experience at Community Partners Integrated Healthcare, excelling in crisis intervention and behavioral health coordination. Proven track record in developing tailored service plans and advocating for clients, while ensuring HIPAA compliance. Adept at team leadership and training, fostering collaboration to achieve optimal care outcomes.
Overview
11
11
years of professional experience
Work History
Care Coordinator
Community Partners Integrated Healthcare
03.2025 - Current
Conduct member observations, document behaviors, and report concerns related to mental health and safety in accordance with agency policies.
Develop and implement time-specific, action-oriented service plans tailored to individual member needs.
Coordinate services with healthcare professionals, support systems, and community resources to achieve care goals.
Maintain accurate records including assessments, treatment plans, and progress notes using appropriate billing codes.
Advocate for members and serve as a liaison between clients, providers, and support networks.
Participate in team meetings, individual supervision, and ongoing training to ensure compliance with licensing and HIPAA regulations.
Support members through transportation, community engagement, and crisis intervention when needed.
Demonstrate professionalism and serve as a positive role model for clients and peers.
Office Manager
Witherow Construction LLC
12.2024 - 03.2025
Maintained financial records, managed invoices, and tracked project budgets to ensure accurate billing and cost control.
Scheduled and coordinated meetings, subcontractor communications, and construction timelines.
Implemented office procedures and workflow improvements to optimize efficiency.
Managed supply procurement and inventory while supporting HR with onboarding and compliance documentation.
Served as a liaison between field staff, contractors, and administrative teams.
Ensured compliance with safety regulations, licensing requirements, and company policies.
Specialist Peer Mentor
Department of Child Safety
07.2022 - 12.2024
Mentored new DCS specialists through training, assessment, and early career challenges.
Provided expert guidance in case management and policy adherence.
Led training on documentation, intervention techniques, and family assessments.
Assisted mentees during Multi-Disciplinary Team Meetings (MDT), Child & Family Team Meetings (CFT), and Team Decision Making Meetings (TDM) to build case planning competencies.
Investigation Specialist
Department of Child Safety
09.2014 - 07.2022
Managed up to 45 cases involving families in crisis; consistently exceeded closure targets.
Conducted thorough interviews, safety assessments, and court testimonies.
Collaborated with health providers, courts, and social services to resolve complex child welfare cases.
Maintained high caseloads while delivering timely, accurate, and compassionate care.
Education
Bachelor of Science - Sociology
University of Central Missouri
Warrensburg, MO
05-2010
Bachelor of Science - Criminal Justice
University of Central Missouri
Warrensburg
05-2010
Skills
Counseling and Crisis Intervention
Case Management and Assessments
Behavioral Health Coordination
Team Leadership and Training
HIPAA and Regulatory Compliance
Microsoft Office Suite
PC/Mac Literate
Flexible Schedule
Adaptive
References
Christi Johnson, Program Supervisor, AZ Dept. of Economic Security, 480-436-2048, Christi.Johnson@azdes.gov
Tina Canale, Program Supervisor, AZ Dept. of Child Safety, 602-774-5835, Tina.Canale@azdcs.gov
Akilah Anane, Program Supervisor, AZ Dept. of Child Safety, 602-774-5935, Akilah.Anane@azdcs.gov
Ashley Witherow, Witherow Construction LLC, 619-995-4076, ashley@witherowconstruction.com
Verifications and Medical Services Supervisor at Integrated Screening PartnersVerifications and Medical Services Supervisor at Integrated Screening Partners