Leilani Haskin
Hamilton,MI
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Douglas Cove
Douglas, MI
12.2015 - Current
- Answered call lights promptly and responded to patient needs accordingly.
- Cleaned and sanitized patient rooms according to established protocols.
- Responded quickly to emergency situations involving sudden illness or injury.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Recognized by management for providing exceptional customer service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sandwich Artist
Jimmy John's
Holland, MI
12.2012 - 01.2014
- Communicated effectively with co-workers regarding customer needs and concerns.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Greeted customers and provided product knowledge.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Horse Trainer
Wild West Ranch
Allegan, MI
05.2007 - 09.2012
- Trained horses or other equines using knowledge of breed characteristics, training methods and performance standards.
- Retrained horses to break kicking, bolting or other bad habits.
- Fostered relationships with customers by providing excellent customer service during lessons and events.
- Performed trail rides with groups of beginner riders daily.
Education
High School Diploma -
Hamilton High School
Hamilton, MI05-2014
Some College (No Degree) - Nursing
Lake Michigan College
Benton Harbor, MISkills
- Bedside manner
- Calm and level-headed under duress
- General and thorough housekeeping
- Adaptable
- Quick learner, problem solver
- reliable, dedicated, hardworking
- ability to stay professional under any circumstance
Certification
- CPR Certified
References
References available upon request.
Timeline
Certified Nursing Assistant
Douglas Cove
12.2015 - Current
Sandwich Artist
Jimmy John's
12.2012 - 01.2014
Horse Trainer
Wild West Ranch
05.2007 - 09.2012
High School Diploma -
Hamilton High School
Some College (No Degree) - Nursing
Lake Michigan College
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