Leilani-kai Giusta
Kaneohe,HI
Summary
Hardworking student pursuing part time employment. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality. Skilled in working under pressure and adapting to new situations and challenges. Has a strong understanding of hospitality and food and beverage industries.
Overview
5
5
years of professional experience
Work History
Waitress/Table Busser
Memoirs Hawaii
03.2024 - 01.2026
- Bussed tables as needed during peak hours
- Maintained a clean workstation by restocking supplies, wiping down counters
- Delivered food and beverages from kitchen, fulfilling extra requests to maximize guest satisfaction
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary
- Collaborated with kitchen staff for timely meal preparation.
Waitress/Table Busser
Tropical Moon Cocktail Catering
Kaneohe, HI
05.2022 - 01.2026
- Bussed tables as needed during peak hours
- Maintained a clean workstation by restocking supplies, wiping down counters
- Delivered food and beverages from kitchen, fulfilling extra requests to maximize guest satisfaction
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary
Barista/Cashier/Shift Leader
Mocha Java Café
Kaneohe, HI
06.2021 - 07.2022
- Trained new baristas on proper procedures for making drinks, food, handling cashier transactions, and cleaning duties
- Reviewed daily sales reports and provided feedback to management regarding any discrepancies
- Performed opening and closing tasks such as setting/cleaning up equipment and cashing out registers at the end of a shift
Skills
- Teamwork
- Training new staff
- Customer Service
- Flexible
- Strong Communication
- Social Media
- Problem solving
Timeline
Waitress/Table Busser
Memoirs Hawaii
03.2024 - 01.2026
Waitress/Table Busser
Tropical Moon Cocktail Catering
05.2022 - 01.2026
Barista/Cashier/Shift Leader
Mocha Java Café
06.2021 - 07.2022