LeiLani LaFortune
Green Bay
Summary
Self-motivated, strong leader and analytical problem-solver with exceptional talent for team building and motivating others. Excellent customer service aptitude, relationship building and retention skills. Diverse communication skills from experience in sales, negotiation, and entrepreneurial experience. Thrives in fast-paced environment and adapts quickly to new techniques with passion for learning.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Business Owner and Operator
Finding Feathers
02.2016 - Current
- Implemented strategies to drive significant revenue increases
- Oversee entire sales process, from initial consultation to closure and ongoing customer retention
- Analyze sales data and assess lead conversion rates
- Encouraged customers sales through recommendations and guidance
- Reiterate knowledge of products to answer inquires
- Creates recommendations and assist with marketing efforts to ensure effective and creative tactics
Property Manager/Realtor
ACC Management Group, Inc/ Keller Williams
07.2022 - 02.2024
- Ensure complexes and vacancies are ready for showings and move-in dates
- (170 units)
- Proficient in CMR/ Yardi/Onesite
- Coordinates and process all lease paperwork for move in and move outs
- Maintains strong resident relations while continuing to enact company and community policies
- Oversees and supervises all maintenance activity of employees and independent contractors
- Manages all on-site property employees with providing proper training, guidance, and coaching
- Coordinates, plans, and reviews with the Regional Manager the next years budget allowance for approval
Real Estate Agent/Realtor
Keller Williams Realty
01.2021 - 05.2023
- Facilitated negotiations to secure favorable sales agreements
- Crafted comprehensive descriptions highlighting key property features
- Oversees adherence to compliance standards for agents, companies and firms
- Manages necessary paperwork and compliance items relevant to agents and companies for Regional Manager
- Coordinated with brokers and other experts to streamline activities
- Assist with marketing efforts to ensure effective and creative strategy implementation
Sales Account Manager
Shepards Flooring Inc
11.2018 - 03.2021
- Prospect for new customers through cold calling, client referrals, and involvement in industry trade association events
- Measure units and prepare customer proposals and billing templates
- Actively manage current accounts to ensure customer satisfaction
- Visit customer accounts to enhance retention
- Sales account administration including preparation of proposals, maintaining customer database, and other relevant paperwork
- Maintain and increase margins
- Develop and enhance knowledge of all flooring products offered by the company
- Inspect installations with existing customers and evaluate installers
- Assist with order processing, dispatch and installers
Legal Assistant-Office Manager
Everson & Richards LLP
03.2005 - 05.2015
- Assisted attorneys in preparing legal documents, such as briefs, pleadings, and contracts
- Coordinated the logistics of depositions, including scheduling court reporters and securing deposition locations
- Drafted correspondence to clients, opposing counsel, and other parties involved in legal proceedings
- Maintained confidentiality of sensitive information related to ongoing cases or client matters
- Proofread legal documents for accuracy in formatting, grammar usage, punctuation marks, etc
- Scheduled conference calls between attorneys and clients to discuss case updates or strategy sessions
Education
76-hours-Pre-Licensing - Real Estate Practices Principles and Laws
WRA
01.2022
90-hour Pre-Licensing course - Real Estate Practices Principles and Laws
Century 21 Americana Real Estate
Las Vegas, NV06.2021
Bachelor's - Communication: Journalism, Public -Relations & Law
UW
Green Bay, WI05.2009
Associate's Degree - Psychology And Human Development
UW-Manitowoc
11.2006
Skills
- Relationship Building
- Sales and Negotiation
- Team Collaboration and Leadership
- Territory and account management
- Recruiting clients
Certification
Real Estate License, Wisconsin
Additionalinformation - References
Available upon request.
Timeline
Property Manager/Realtor
ACC Management Group, Inc/ Keller Williams
07.2022 - 02.2024
Real Estate Agent/Realtor
Keller Williams Realty
01.2021 - 05.2023
Sales Account Manager
Shepards Flooring Inc
11.2018 - 03.2021
Business Owner and Operator
Finding Feathers
02.2016 - Current
Legal Assistant-Office Manager
Everson & Richards LLP
03.2005 - 05.2015
90-hour Pre-Licensing course - Real Estate Practices Principles and Laws
Century 21 Americana Real Estate
Bachelor's - Communication: Journalism, Public -Relations & Law
UW
Associate's Degree - Psychology And Human Development
UW-Manitowoc
Real Estate License, Wisconsin
76-hours-Pre-Licensing - Real Estate Practices Principles and Laws
WRA
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