Summary
Overview
Work History
Education
Skills
Timeline
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Leilani Lopez

Cypress,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Front Desk

Eric
01.2024 - Current
  • Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
  • maintain a clean gym by reorganizing weights and whipping down equipments.
  • Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
  • handles the paperwork as signing up, cancelling, transfers, upgrades and downgrades.
  • make sure members fallow policy with a walkthrough every 40 min

Cashier/ Baker/ Deli

Jesse
10.2021 - 09.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.


Manager

Marideth
02.2020 - 10.2021
  • tipping employees out at the end of each shift
  • maintaining a clean and safe environment not just for customers but staff as well
  • counted product when it was dropped of by vendor
  • dealt with customer complaint's
  • make pizza

Education

High School Diploma -

Marina High School
Huntington Beach, CA
06.2021

Skills

  • Team player mentality
  • Reliability and punctuality
  • Patience and composure
  • Calendar Management
  • Initiative-taking
  • Listening Skills
  • Cash Handling
  • Hospitality service expertise

Timeline

Front Desk

Eric
01.2024 - Current

Cashier/ Baker/ Deli

Jesse
10.2021 - 09.2023

Manager

Marideth
02.2020 - 10.2021

High School Diploma -

Marina High School

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Leilani Lopez