Leilani Lopez
Cypress,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Front Desk
Eric
01.2024 - Current
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- maintain a clean gym by reorganizing weights and whipping down equipments.
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
- handles the paperwork as signing up, cancelling, transfers, upgrades and downgrades.
- make sure members fallow policy with a walkthrough every 40 min
Cashier/ Baker/ Deli
Jesse
10.2021 - 09.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Manager
Marideth
02.2020 - 10.2021
- tipping employees out at the end of each shift
- maintaining a clean and safe environment not just for customers but staff as well
- counted product when it was dropped of by vendor
- dealt with customer complaint's
- make pizza
Education
High School Diploma -
Marina High School
Huntington Beach, CA06.2021
Skills
- Team player mentality
- Reliability and punctuality
- Patience and composure
- Calendar Management
- Initiative-taking
- Listening Skills
- Cash Handling
- Hospitality service expertise
Timeline
Front Desk
Eric
01.2024 - Current
Cashier/ Baker/ Deli
Jesse
10.2021 - 09.2023
Manager
Marideth
02.2020 - 10.2021
High School Diploma -
Marina High School