A hard working student and individual looking and striving for more opportunities to expand my horizons and grow in experiences not just for work but also as a person. I am very optimistic and will go above and beyond at any given task.
Overview
6
6
years of professional experience
Work History
Teaching Assistant
The Key to Learning With Dr. Nyman
08.2023 - Current
Tutored struggling students individually and in small groups to reinforce learning concepts.
Supported classroom activities, tutoring, and reviewing work.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Supported classroom maintenance and upkeep, organizing books, and materials.
Helped with grading assignments and tests, providing constructive feedback to students based on results.
Copied, organized and distributed classroom assignments or other paperwork.
Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
Taught courses under guidance of senior instructors.
Food Truck Manager
Rosa's Mexican Food Cuisine
11.2020 - 03.2023
Greeted customers, answered menu questions and responded to complaints
Obtained city parking permits and drove food truck to designated areas
Assisted food prep and assembly on line and served customers per day
Accepted orders and packed food for takeout and delivery
Verified prepared food met standards for quality and quantity before serving to customers
Maximized quality assurance by completing frequent line checks
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty
Analyzed sales data to identify trends and adjust purchasing decisions accordingly
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers
Oversaw food preparation and monitored safety protocols
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed
Front of House Team Member
Tortillera Yen Paleteria Jalisco
09.2018 - 08.2020
Managed front of house operations including greeting and interacting with customers
Courteously responded to complaints
Maintained inventory of restaurant supplies
Tracked daily restaurant revenue
Reset tables between guests by restocking low items and wiping down surfaces
Established welcoming atmosphere by greeting each guest warmly
Collaborated with housekeeping and maintenance to address need of guests, increasing customer satisfaction
Verified ID and payment preference of guests to make transactions faster and more flexible
Submitted incident and activity reports to alert management and address urgent situations, practicing safety and security measures
Greeted customers and answered inquiries regarding menu items and specials
Verified prepared food met standards for quality and quantity before serving to customers
Utilized POS system to receive and process food and beverage orders
Kept register accurate through correct billing, payment processing, and cash management practices
Cleaned and organized kitchen, dining and service areas
Followed safety and sanitation policies while handling food and beverages to uphold proper health standards
Director of Training / Supervisor at I.C.U. Investigative & Protective ServicesDirector of Training / Supervisor at I.C.U. Investigative & Protective Services