Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leilani Michaux

Transportation Supervisor
Palmetto,FL

Summary

Spirted Scheduling Coordinator versed in planning and coordinating workflow. Supervises schedules and projects for timely completion. Excellent interpersonal, leadership, communication and organizational skills. Effective Scheduling Coordinator promoting more than 13 years' experience supporting personnel in busy, office environments. A pleasant individual with terrific scheduling, project tracking and issue resolution talents. A knowledgeable employee considered a valuable asset to any company. Well-qualified scheduling professional with good team management skills and motivational approach. Writes, implements and manages effective scheduling policies for multiple appointments.

Overview

14
14
years of professional experience

Work History

Financial Consultant

IMG Academy
Bradenton, FL
03.2016 - Current
  • Prepared for and coordinated marketing events, created marketing compliance documentation and managed event marketing reimbursement to increase customer base and grow revenue.
  • Assisted clients with preparing financial plans, conducting investment research and completing trades and transactions to assess and meet financial goals.
  • Partnered with local organizations to provide specialized financial planning support to diverse populations with unique needs.
  • Created business plan and identified target customers by interacting on phone and in person, handling basic inquiries and providing quotes.
  • Performed due diligence and valuation processes.

Scheduling Specialist

IMG Academy
Bradenton, FL
02.2016 - Current
  • Established rapport with callers to build loyalty and support retention goals.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Handled complaints and questions, and re-directed calls to other team members as appropriate.
  • Entered daily data in computer systems and documented office activities.
  • Established and maintained client rapport by utilizing quality customer service.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.

Transportation Supervisor

IMG Academy
Bradenton, FL
06.2008 - Current
  • Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
  • Planned and oversaw third-party shipments, managing stakeholder relationships and contracted rates.
  • Allocated equipment to meet transportation and operations financial goals.
  • Planned and established transportation routes, work schedules and assignments.
  • Maintained and verified time, transportation, financial, inventory and personnel records.

Education

High School Diploma -

Pinecrest High School
Southern Pines, NC
06.1986 - 06.1986

Skills

    Scheduling

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Timeline

Financial Consultant

IMG Academy
03.2016 - Current

Scheduling Specialist

IMG Academy
02.2016 - Current

Transportation Supervisor

IMG Academy
06.2008 - Current

High School Diploma -

Pinecrest High School
06.1986 - 06.1986
Leilani MichauxTransportation Supervisor