Lei Lani Mitchell
Peoria,AZ
Summary
Outgoing Volunteer providing experience helping with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish a measurable impact. I am seeking to maintain a part-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. I am a friendly and outgoing student available for the weekend, evening shifts. Considered hardworking, punctual, and driven.
Overview
4
4
years of professional experience
Work History
Game Attendant
Main Event
Avondale, AZ
03.2023 - 02.2024
- Developed strong product knowledge to effectively assist customers with their inquiries and provide accurate information
- Participated in regular team meetings to discuss challenges, share best practices, and brainstorm ideas for improving the overall quality of service provided
- Provided exceptional customer service by assisting guests with their needs and ensuring a positive experience
- Responded promptly to guest inquiries and requests, resolving issues in a timely manner
- Provided information about facilities, services, attractions, and local amenities to enhance guest experiences
- Assisted in the setup and breakdown of events or functions held on the premises
- Collaborated with team members to coordinate tasks and ensure efficient workflow
- Managed inventory levels of supplies and restocked as needed to ensure smooth operations
Line Worker
Zupas Cafe
Avondale, AZ
01.2022 - 10.2022
- Prepared and cooked a variety of dishes according to recipes, quality standards, and presentation guidelines
- Maintained a clean and organized work station, following sanitation guidelines at all times
- Assisted in training new line cooks on cooking techniques, recipe execution, and safety procedures
- Participated in regular team meetings to discuss challenges, share best practices, and brainstorm ideas for improving the overall quality of service provided
- Maintained a clean and sanitary work environment, following all food safety regulations and guidelines
- Followed portion control guidelines to minimize waste and maximize profitability
- Maintained knowledge of menu items, ingredients used, cooking techniques, and presentation standards
Dining Room Attendant
Desert Diamond Casino-West Valley
Glendale, AZ
02.2024 - Current
- Effectively communicated daily specials, menu items, and beverage options to customers, resulting in increased sales
- Responded promptly to guest inquiries and concerns, resolving issues in a professional and satisfactory manner
- Worked collaboratively with team members to provide efficient service during peak hours
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Demonstrated strong attention to detail when checking orders for accuracy before delivering them to customers
- Provided exceptional customer service by promptly addressing and resolving customer inquiries, concerns, and complaints
Education
Diploma -
Millennium High School
05.2021
Drop-out - Veterinarian Assisting
Carrington College
03.2022
Empire Beauty school
01.2026
Skills
- Active listening
- Leadership
- Communication
- Empathy
- Willingness to learn
- Critical thinking
- Open-Mindedness
- Creativity
- Teamwork
- Dependability
Languages
English
Timeline
Dining Room Attendant
Desert Diamond Casino-West Valley
02.2024 - Current
Game Attendant
Main Event
03.2023 - 02.2024
Line Worker
Zupas Cafe
01.2022 - 10.2022
Diploma -
Millennium High School
Drop-out - Veterinarian Assisting
Carrington College
Empire Beauty school