Leilani Quarto

Kohls Department Store

07.2022 - Current

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Greeted customers, helped locate merchandise, and suggested suitable options.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Communication with customers professionally and proactively to provide product information and advice.
Utilized customer feedback to improve services and apply best practices.
Recommended accessories and complementary purchases to boost revenue.
Listened to customer needs and desires to identify and recommend optimal products.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Provided exceptional services and pleasant shopping experiences to retail customers.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Developed strong rapport with customers and created positive impression of business

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Summary