Leilani Richardson
Renton,WA
Summary
Personable and compassionate with deep understanding of patient care and strong communication skills. Knowledge of medical terminology and proficiency in administering medications and performing basic nursing duties. Dedicated to providing high-quality care, improving patient outcomes and collaborating with leadership and clinical team to create a supportive environment while providing high quality and safe patient care.
Overview
26
26
years of professional experience
Work History
LPN Back Office Coordinator
Valley Women's Healthcare
02.2012 - Current
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards on an organizational, state and federal level.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Collaborated and delegated with back office team to implement process improvement projects to improve fiscal responsibility and ensure high level quality care and patient safety.
- Participated in ongoing professional development opportunities to enhance knowledge base and skillset as a Back Office Coordinator.
- Monitored staff goals, competencies, certifications and provided feedback for annual performance reviews for medical assistant staff at multiple clinic location.
- Provided additional assistance to clinic staff by rooming patients, answering incoming phone calls or completing clinical anticipatory paperwork and patient requested forms.
- Assisted with the hiring process, conducting interviews, onboarding and training new employees.
- Collaborated with various departments to streamline processes and improve interdepartmental communication.
- Collaborated with MFM Back Office Coordinator and South Team Coordinator to coordinate MA training, staffing and coaching.
- Collaborated with local Medical Assistant programs to provide clinical training for MA students.
- Performed training and coaching conversations with medical assistant staff to correct deviations from clinical workflows and to improve patient care and employee safety.
- Oversaw the day to day medical assistant assignments working with clinic providers to ensure adequate staffing.
- Participated in Back Office Coordinator Mentor program facilitating in the onboarding, training and peer support for new Back Office Coordinators.
- Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed.
- Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
- Coordinated and delegated ordering of clinic supplies and patient care supplies for multiple clinic locations.
- Assisted in the management of chronic health conditions by providing education, support, and follow-up care for antenatal and perinatal patients.
- Evaluated patients to address, care and educate how to care for post op c-section wounds
- Administered medications, injections, inserted IVs, performed NSTs, post-partum incision checks and catheterization removals.
LPN Surgical Technician
Valley Medical Center
06.1999 - 02.2012
- Assisted providers with instrument handling during C-sections in Birthcenter.
- Assisted RN and providers with assistance during emergent or urgent patient care situations
- Monitored and documented emergency equipment logs, point of care testing and temperature logs within Birthcenter unit.
- Checked in pregnant patients admitted to hospital to begin preparations for scheduled c-sections or inpatient procedures.
- Provided patient care on 36 bed unit to stable antenatal patients admitted for long term care at Valley Medical.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Obtained patient vital signs and input/output measurements from inpatients.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Assisted with admissions, appointments, transfers, and discharges.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Education
License Practical Nursing Program
Lake Washington Technical College
Kirkland, WAGeneral Studies
Buffalo State College
Buffalo, NYSkills
- Patient care
- Nursing staff leadership
- Medication administration and IV start
- Clinical documentation
- Clinical judgment
- Infection control
- Licensed by WA nursing board
- Medication reconciliation
- Inpatient/Outpatient care
- Student training
- Nursing staff development
- Medical chart management
Timeline
LPN Back Office Coordinator
Valley Women's Healthcare
02.2012 - Current
LPN Surgical Technician
Valley Medical Center
06.1999 - 02.2012
License Practical Nursing Program
Lake Washington Technical College
General Studies
Buffalo State College
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