Leilani Roberts
Lakewood,California
Summary
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
Work History
Volunteer
Lakewood High School
09.2019 - 11.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Approached issues proactively to best meet current and future community needs.
- Provided administrative support to department leads to help organize events and fundraisers.
- Worked in team environment to maintain high levels of productivity.
- Took and followed detailed directions from others.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
- Regularly communicated with management to provide feedback and updates.
- Collaborated with team members to develop strategies in increasing customer satisfaction.
- Priced and stocked products to maintain organized inventory and stock.
- Collected, arranged, and input information into database system.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Volunteered to help with special projects of varying degrees of complexity.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Assisted with mealtimes by plating food when working serving line.
- Stored and organized incoming food and supplies.
- Sanitized kitchen surfaces and washed food prep tools, utensils and equipment.
- Notified supervisor of low stock as reminder to order ingredients, supplies and products.
- Followed food safety practices and sanitation guidelines.
- Cleaned and maintained work areas, equipment and utensils.
- Maintained composure and work quality while under stress.
- Maintained high personal grooming standards and uniform presentation.
- Stocked and rotated food items according to expiration dates.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
High School Diploma -
Educational Partnership High School
Long Beach, CA06.2023
Skills
- Complex Negotiations
- Digital Media
- Document Shredding
- Spreadsheet Creation
- Digital File Management
- Running Errands
- Overcoming Obstacles
- Customer Satisfaction
- Records Filing
- Greeting Visitors
- Mail Sorting and Distribution
- Social Media Knowledge
- Excel Spreadsheets
- Performance Improvement
- Campus Tours
- Team Collaboration
- Front Office Support
- Professional and Friendly
- Google Spreadsheets
- Food Plating and Assembly
- Maintain Food Safety
- Portion Standards
- Beverage Service
- Counter Sanitization
- Clean and Sanitize Surfaces
- Food Plating
- Feedback Acceptance
- Inventory Checks
- Menu Distribution
- Food Distribution
- Inventory Recordkeeping
Timeline
Volunteer
Lakewood High School
09.2019 - 11.2022
High School Diploma -
Educational Partnership High School
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