Leilani San Nicolas Lizama
P.O. Box 1523 Hagatna,Guam
Summary
Demonstrated ability as Paraprofessional to foster positive relationships with students, parents and colleagues. Committed to providing culturally responsive support, meeting diverse needs of students. Patient demeanor creates environment where students feel comfortable asking questions while learning new concepts.
Overview
36
36
years of professional experience
1
1
Certification
Work History
School Aide I
GDOE J.Q. San Miguel Elementary School
10.2023 - 05.2024
- Assisted assigned student in trying to achieve academic goal by providing one-on-one tutoring and small instruction in various subjects.
- Collaborated with faculty to try and strategize for individual student needs and improving overall performance.
- Contributed to a clean and organized learning environment through regular maintenance of classrooms and shared spaces.
- Supported teachers in managing classroom behavior and promoting a positive learning atmosphere.
- Enhanced student safety by consistently monitoring school grounds and maintaining a secure environment.
- Assisted in implementing special education programs, providing tailored support for students with unique learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Offered constructive feedback on lesson plans and teaching methods based on classroom observations, contributing to teacher growth and development.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Provided one-on-one assistance to students requiring additional support, boosting their confidence and academic progress.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted with feeding and daily living skills to support physical and emotional well-being.
- Provide one-on-one support to students that required me to tailor some situations to their level of acquiring skills, ability, to their specific/ or close to their learning needs.
- Instructed student activities to implement goals for remediation of deficiencies and drive student success.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
Cashier
Foody's Guam
05.2022 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Community Program Assistant
GDOE Adacao Elementary School
01.2020 - 09.2023
- Built strong relationships with local organizations, fostering partnerships and increasing community involvement.
- Assisted families with daily living needs to maintain self-esteem and general wellness.
- Provided exceptional community service when addressing inquiries from needy families regarding available services or resources.
- Try to assist famiies with daily needs. Assist to maintain selfesteem
Sales Associate
Ross Stores
03.2021 - 11.2021
- Collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Helped customers find specific products, answered questions and offered product advice
- Built and maintained relationships with peers and upper management to drive team success
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Customer Service Associate /Sales Associate /Cashier
Navy Exchange
10.2019 - 01.2020
- Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items
- Followed company safety regulations to maintain safe work environment
- Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts
- Processed customer purchases and returns via cash and credit card
- Handled merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts
- Perform efficiently and effectively
Bartender
Ta's Tavern
03.2018 - 12.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Accounts Payable Specialist
LSG Lufthansa Service,
05.2009 - 02.2018
- Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reduced invoice processing time with accurate data entry and timely vendor communication.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Contributed to year-end closing process by ensuring all outstanding payables were accurately recorded and settled promptly.
- Updated vendor information regularly, ensuring accurate contact details and banking information for prompt payments.
- Enhanced financial accuracy through diligent reconciliation of vendor statements and company records.
- Produced month-end closing reports and provided actionable suggestions on remittance for quick resolution.
- Improved cash flow management by negotiating favorable payment terms with suppliers.
- Participated in cross-functional projects aimed at streamlining finance operations within the organization.
- Maintained 95% accuracy while processing $152,000.00 worth of payments.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Input financial data and produced reports using SAPMM & FIFA.
Accounting Assistant
LSG Lufthansa Service, Guam
02.2007 - 05.2009
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Screened visitors and issued badges to maintain safety and security.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
- Managed filing system, entered data and completed other clerical tasks.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Quality Control Specialist
Agency For Human Resources Development
Tamuning, Guam
04.1999 - 11.2006
- Maintained up-to-date knowledge of industry best practices through regular professional development opportunities, leading to increased proficiency in role responsibilities.
- Implemented Ensure employees are in compliance with job description. & that they meet government requirements and safety guide lines.
- Monitored over 75 employees who were detailed to other government agencies.
- Assisted in developing standardized processes for improved efficiency and quality control.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Polynesian Entertainer
Hilton/ Pacific Star/The Orchid/Nikko/ & Onward
01.1988 - 11.2003
- Posed for pictures with guests and excelled at improvisation and story-telling
- Hosted shows and engaged guests on and off stage
- Dressed in costume to create character and provide memorable experience for guests
- Rehearsed choreographed dance routines to deliver flawless venue performances.
- Maintained a high level of professionalism during all interactions with clients, venues, and fellow performers.
- Received numerous positive reviews from clients, resulting in repeat bookings and referrals for new gigs.
Education
High School Diploma -
Oceanview High School
Bachelor of Arts - Nursing/ Social Work
University of Guam
Mangilao, Guam01.2000
Skills
- Communication and interpersonal skills
- Customer service
- Organizational
- Product knowledgeable
- Time management
- Appointment & Meeting Scheduling
- File and records maintenance
Accomplishments
- Making or saving the company money.
- Exceeding expectations.
- Improving customer experience.
- Introducing innovation.
- Leading a team that achieved positive, measurable results.
- Reducing inefficiencies.
Certification
Management Training - Watson Development
Storage and filing Trainng - Dewitt
Safety Management Crisis Training
Course description. Modern safety management is based on proven principles of safety management and provides participants with the fundamental concepts and techniques for a practical, proactive approach to managing safety and controlling loss
Timeline
School Aide I
GDOE J.Q. San Miguel Elementary School
10.2023 - 05.2024
Cashier
Foody's Guam
05.2022 - 02.2024
Sales Associate
Ross Stores
03.2021 - 11.2021
Community Program Assistant
GDOE Adacao Elementary School
01.2020 - 09.2023
Customer Service Associate /Sales Associate /Cashier
Navy Exchange
10.2019 - 01.2020
Bartender
Ta's Tavern
03.2018 - 12.2019
Accounts Payable Specialist
LSG Lufthansa Service,
05.2009 - 02.2018
Accounting Assistant
LSG Lufthansa Service, Guam
02.2007 - 05.2009
Quality Control Specialist
Agency For Human Resources Development
04.1999 - 11.2006
Polynesian Entertainer
Hilton/ Pacific Star/The Orchid/Nikko/ & Onward
01.1988 - 11.2003
High School Diploma -
Oceanview High School
Bachelor of Arts - Nursing/ Social Work
University of Guam
Management Training - Watson Development
Storage and filing Trainng - Dewitt
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