Leilani Schoenberger

• Greeted guests promptly and provided friendly, attentive service.

• Presented menus, explained daily specials, and answered questions about food and beverages.

• Took accurate food and drink orders and entered them into the POS system.

• Delivered food and beverages in a timely manner, ensuring accuracy and quality.

• Checked on guests regularly to ensure satisfaction and resolve issues quickly.

• Upsold menu items, specials, and add-ons to increase sales.

• Processed payments, handled cash and credit transactions accurately.

• Maintained cleanliness of tables, dining areas, and service stations.

• Collaborated with kitchen and bar staff to ensure smooth service.

• Followed food safety, sanitation, and alcohol service regulations

• Providing introductory information to prospective and new customers.
• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries.
• Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases.
• Letting patrons know about additional products or services that might benefit them.
• Determining the quickest, most effective ways to answer a client’s or customer’s questions.
• Escalating queries and concerns, when necessary.
• Troubleshooting common issues with products or services.

• Led diverse groups of children through various camp activities, ensuring safety and engagement.
• Collaborated with fellow counselors to create enriching activities, enhancing camper experience.
• Resolved camper conflicts by listening and implementing appropriate solutions, fostering harmony.
• Supervised activities to address behavioral issues, promoting fun and inclusivity.
• Planned weekly schedules and facilitated smooth transitions, ensuring timely activity arrivals.
• Nurtured campers' social skills through guided interactions.
• Adapted activities to accommodate varying developmental levels, ensuring inclusive participation.
• Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
• Summer Job

• Played games, worked on puzzles, and read books to young children.
• Communicated positively with children and guardians.
• Monitored children's play activities to verify safety.
• Taught children basic life skills, manners and personal hygiene.
• Encouraged children to be understanding and patient with others.
• Reassured children when upset providing emotional support and stability.