Leilani Taotua
Anchorage
Overview
9
9
years of professional experience
Work History
Ramp Agent
Alaska Airlines
05.2022 - 10.2024
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Maintained clean, orderly work environment free of hazards.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Guided aircraft into and out of parking positions using hand signals.
- Helped train new employees in safe practices and warehouse procedures.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
Wheelchair Assistant
BAC
12.2020 - 08.2021
- Accepted passenger luggage and created and affixed bag labels to guarantee proper delivery.
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Facilitated smooth transitions throughout facilities, navigating elevators, ramps, and doorways with ease while operating wheelchairs safely.
- Maintained a clean and organized work environment, ensuring wheelchairs were properly stored and sanitized between uses.
Business Intern/Front Desk Receptionist Intern
Ilisagvik College
09.2018 - 01.2020
- Provided excellent support to executives during critical presentations, preparing materials that clearly outlined goals, strategies, and outcomes.
- Supported project management activities by creating detailed timelines, tracking progress, and ensuring timely completion of deliverables.
- Collected, arranged, and input information into database system.
- Created and managed project plans, timelines and budgets.
- Maintained database systems to track and analyze operational data.
- Demonstrated adaptability by taking on a variety of tasks as needed during periods of high workload or tight deadlines within the organization.
- Gathered, organized and input information into digital database.
Sales Associate
AC Market
07.2018 - 09.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Summer Camp Assistant
Ilisagvik College
05.2019 - 08.2019
- Inspected camp equipment regularly and notified director of items in need of repair.
- Traveled to Atqasuk, Kaktovik, Nuiqsut Alaska for a Mindful, Play, Flow, Grow Camp
- Assist with moving yoga mats, boxes, participated and joined yoga exercises, & helped children better understand the use of these mindful exercises.
- Maintained a safe and enjoyable environment through diligent supervision and adherence to safety protocols.
- Monitored participation in recreational activities to provide assistance to participants.
Sales Associate
JCPenney
02.2016 - 05.2017
- Helped customers locate products and checked store system for merchandise at other sites.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Prepared merchandise for sales floor by pricing or tagging.
Education
No Degree - Medical Administration
Ilisagvik College
Barrow05-2027
High School Diploma -
West Anchorage High School
Anchorage, AK05-2017
Skills
- Problem-Solving
- Loading and unloading
- Ramp service
- Aircraft Marshalling
- Marketing knowledge
- Itinerary Creation
- Hospitality
- Training and coaching
Languages
English
Full Professional
Samoan
Professional Working
american sign language
Limited Working
Timeline
Ramp Agent
Alaska Airlines
05.2022 - 10.2024
Wheelchair Assistant
BAC
12.2020 - 08.2021
Summer Camp Assistant
Ilisagvik College
05.2019 - 08.2019
Business Intern/Front Desk Receptionist Intern
Ilisagvik College
09.2018 - 01.2020
Sales Associate
AC Market
07.2018 - 09.2019
Sales Associate
JCPenney
02.2016 - 05.2017
No Degree - Medical Administration
Ilisagvik College
High School Diploma -
West Anchorage High School