Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Leilani Wang-Yeung, Ph.D.

Buffalo,NY

Summary

Senior International Admissions Counselor with solid international educational foundation and 5+ years of experience. Successfully assist international students complete applications for freshman, transfer application, including recruiting, admissions, events developing, and hosting pre-arrival presentation. Provide efficient support for the international students to enroll in our school smoothly with cross-department and cross cultural collaboration.



Overview

21
21
years of professional experience
1
1
Certification

Work History

International Admissions Counselor

University At Buffalo
01.2023 - Current
  • Recruit international students from 102+ countries both online and on-site.
  • Developed and implemented specific recruitment projects and completed routine reports pertaining to recruitment.
  • Review 800+ applications from 102+ countries per year for Undergraduate and Graduate both Freshmen and Transfer students; Evaluated student credentials and make admissions decisions.
  • Issue initial, Transfer and Continued I-20 forms.
  • Give advice for school counselors, parents and/or students before and after arrival, virtual and in person via emails, zoom meetings, calls, or in person patiently and friendly.
  • Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
  • Assessed student's abilities and recommended degree programs to highlight strengths.
  • Identified and addressed concerns of incoming students and parents.
  • Teaching: Teach cultural differences.
  • Presentations: Pre-Arrival Preparations for admitted students.
  • Hosting Events: Co-host Accepted Students Receptions, both on-site and virtual.
  • Campus Tour: Provide campus tour from 30-90 minutes by making an appointment.
  • Organized college tours for graduating students and coordinated group visits from high schools.
  • Event: Develop and implement international focused events, such as Airport pick-up Welcome event.
  • Alumni: Connect with the University at Buffalo's international alumni.
  • Cross-departmental cooperation: Point person to take care of complicated cases by working across the academic departments.
  • Increased interdepartmental relationships within university to improve student success.
  • Maintained positive relationships with students, faculty, alumni, and administration.
  • Worked with financial aid office to verify student's' applications and discuss payment options.

Program Manager/ Student Success Consultant

ABC Education Group
01.2022 - 04.2023
  • Managed 5 private high school business partnerships.
  • Increased new international student sales at school accounts through strong partnership management, effective enablement efforts supporting China/Taiwan Sales, and successful cross-functional collaboration with China/Taiwan Operations as well as U.S. China/Taiwan Marketing
  • Collaborated with legal counsel and senior management to facilitate contract negotiations as needed resulting in school partnership retention and outcomes.
  • Trained global sales teams in schools by conducting and delivering online workshops.
  • Reviewed student and host family applications
  • Ensured the day-to-day operations of the high school exchange program in Buffalo run smoothly by working closely with all departments.
  • Communicated effectively across teams and with partnered schools/agencies as a representative of the company.
  • Provided academic advising for high school international students, eg. attendance, assignment submission, class discussion, taking notes, and so on.
  • Monitored students' GPA by doing weekly check-in.
  • Wrote weekly check-in reports and monthly student academic success reports for the natural parents.
  • Taught students to immerse in the US culture both on campus and off campus.
  • Provided campus resources as needed
  • Give advice for e natural parents.
  • Kept the student immigration status updated.
  • Offered counseling for the students as needed.
  • Provided new student/parent orientations as well as host orientation, both online and on-site.

Student Development Manager/ Family Education Advisor

Cambridge Network
01.2017 - 02.2022
  • Managed a program of 20+ international students, monitoring academic, emotional, and social progress to pursue academic studies in Buffalo, NY with 5 high schools
  • Extensive experience with “customer service,” supporting local host families, schools, students and the natural parents by resolving disputes through mediation.
  • Solved student incidents in the police office, hospital, emergency room, loss of passport, and so on.
  • Provided interpretation services for Parent-Teacher conference calls and translated school documents.
  • Provided clear academic advice including GPA management, taking notes, preparing for quiz/tests/exams, class attendance, class discussions, group discussions, course selection suggestions, and so on.
  • Facilitated student decision-making and fostered individual accountability,
  • Oversaw individual educational goals and helped each student stay on track by doing one-on-one weekly check-ins.
  • Explained school offerings and course requirements to students.
  • Provided information on career opportunities to the high achieving students.
  • Coordinated vocational and college-preparatory course plans.
  • Guided students develop essay-writing abilities to complete college applications
  • Encouraged exploration of students’ academic interests and identified opportunities that helped them fulfill course and honors requirements.
  • Asked positive, open-ended questions that help high students optimize their educational experience and achieve their dreams, goals, and potentials.
  • Assisted students in picking majors and meeting necessary minimum requirements.
  • Successfully helped students from challenging backgrounds manage their stress.
  • Maintained regular and prompt communication with the natural parents directly by email/ phone/Zoom within 24 hours.
  • Ensured the day-to-day operations of the high school exchange program in Buffalo run smoothly by working closely with all departments.
  • Communicated effectively across teams and with partnered schools/agencies as a representative of the company.
  • Matched prospective or current students with host families.
  • Held monthly fixed time meetings with host families via phone/in-person.
  • Conducted timely site visits of prospective host families and submitted written reports.
  • Developed a host family community by creating opportunities for sharing experiences and advice.
  • Maintained accurate student and host family records in the database such as student arrival, report documentation, stipend payments, and host matching.
  • Confirmed stipend payments on or before the last day of the stipend period each month to ensure timely and accurate payment.
  • Worked with students to facilitate host family changes and moves when necessary.
  • Developed and implement intercultural and internationally-focused events that engaged high school faculty, staff, and students.

Certified Trained Mandarin Chinese Interpreter

International Institute of Buffalo
01.2011 - 01.2017
  • 10+ years of experience in simultaneous/consecutive interpretation, sight translation, proofreading, editing and revision in Chinese and English languages in all combinations.
  • Specialize in the following fields: Education, Government Documents, Health and School Related Documents.
  • Pharmaceutical, Medical, Research Reports and Localization.
  • Processed and file nonimmigrant and immigrant visa petitions.
  • Did research and applied USCIS policies and procedures.
  • Prepared immigration applications for filing with the appropriate government agency.
  • Translated contracts/other legal documents to ensure they comply with federal and state regulations.
  • Excellent interpersonal skills with sweet voice and proactively prioritizing tasks Worked with Roswell Park Cancer Institute, Amherst Court, Amherst Police Station, Canisius College, Buffalo City Hall, many elementary schools in the Buffalo area, and so on.

Certified English Teacher

Wenhuan Elementary School
01.2003 - 06.2005

Taught 6 classes per academic year, 35 students per class for 2nd and 3rd graders.

  • Developed innovative lesson plans to engage students in English language learning.
  • Assessed student progress and provided feedback to improve performance and establish academic success.
  • Prepared and implemented lesson plans covering required course topics.
  • Designed and implemented assessments to measure student progress in English language learning.
  • Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
  • Supported student skill development in alignment with personal and academic goals.
  • Planned dynamic lessons to increase student comprehension of books and literary concepts.
  • Kept classroom organized, clean and safe for students and visitors.
  • Participated in professional development opportunities to stay up-to-date on teaching best practices and enhance educator skills.
  • Created and implemented activities to foster critical thinking skills of students.
  • Prepared comprehensive English curriculum for multiple classes.
  • Coordinated activities to encourage interest in reading.
  • Led interesting and diverse group activities to engage students in course material.
  • Attended department meetings to develop and update course curricula.
  • Designed and facilitated group projects to foster teamwork and problem-solving skills.
  • Developed extracurricular activities and international focus events.
  • Promoted culture of inclusion, respect and collaboration in classroom.
  • Produced engaging lesson plans and activities to help students master learning objectives.
  • Established and maintained professional relationships with students, staff, parents and community members.
  • Developed and implemented variety of instructional strategies to meet diverse needs of students.
  • Monitored student progress and provided feedback to both students and parents.

Education

Ph.D. - Educational Psychology

SUNY At Buffalo
Buffalo, NY
05.2016

M.A - Counseling, School and Educational Psychology

SUNY At Buffalo
Buffalo, NY
05.2005

Bachelor of Arts - Special Education, Creativity

University of Taipei
Taipei, Taiwan
06.2003

Skills

  • Cross-department collaboration
  • Cross cultural collaboration
  • Educational Process Knowledge
  • On-Campus Event Planning
  • Admissions
  • Professional Development Training
  • Recruitment
  • Individual Counseling
  • Transcript Review
  • Team Collaboration and Leadership
  • Decision-Making
  • Cultural Competency

Accomplishments

  • Collaborated with departments of three in solving complicated cultural sensitive cases.
  • Successfully persuade students/families to enroll in my university between two target schools.

Certification

  • Certified Trained Mandarin Chinese Interpreter from the International Institute of Buffalo
  • Certified elementary English teacher from Taiwan

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual

Timeline

International Admissions Counselor

University At Buffalo
01.2023 - Current

Program Manager/ Student Success Consultant

ABC Education Group
01.2022 - 04.2023

Student Development Manager/ Family Education Advisor

Cambridge Network
01.2017 - 02.2022

Certified Trained Mandarin Chinese Interpreter

International Institute of Buffalo
01.2011 - 01.2017

Certified English Teacher

Wenhuan Elementary School
01.2003 - 06.2005

Ph.D. - Educational Psychology

SUNY At Buffalo

M.A - Counseling, School and Educational Psychology

SUNY At Buffalo

Bachelor of Arts - Special Education, Creativity

University of Taipei
Leilani Wang-Yeung, Ph.D.