Jonathan Brutus
Santa Rosa,CA
Summary
I've been working seasonal customer service, cashier, and kitchen roles the past 3 years and I am eager to find a steady form of income. Offering strong foundation in teamwork and dedication to learning and growing in fast-paced environment. Delivers commitment to maintaining cleanliness and adhering to safety standards, ensuring well-organized and efficient workspace. Ready to use and develop problem-solving and communication skills.
Overview
2
2
years of professional experience
Work History
Kitchen Help/BOH Team Member
Panda Express Restaurant
07.2024 - Current
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Boosted overall team morale with regular communication and collaboration in a fast-paced environment.
- Collaborated with FOH staff to ensure seamless communication between kitchen and service teams.
- Enhanced food quality for customer satisfaction, adhering to proper food handling procedures.
- Mentored new hires in BOH operations, fostering a supportive learning environment that promoted skill growth.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
Customer Service Cashier
Cherry Hills Program
03.2023 - 04.2023
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Performed cash, card and check transactions to complete customer purchases.
Customer Service Cashier
Dominos's Pizza
01.2023 - 03.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Customer Service Cashier
Cherry Hills Program
11.2022 - 01.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Counted money in drawers at beginning and end of each shift.
Education
High School Diploma -
Casa Gramde High School
Petaluma06.2024
Bachelor's Degree - Business Administration And Management
Santa Rosa Junior College
Santa Rosa, CA05-2026
Skills
- Customer Service and Assistance
- Stocking and Replenishing
- Customer Complaint Resolution
- Basic Math Functions
- Wrapping and Boxing
- Customer Satisfaction
- Upselling Techniques
- Cooking techniques
- Food preparation
- Knife skills
- Food presentation
- Food storage
- Kitchen management
- Portion control
- Recipe execution
- Temperature monitoring
Languages
French
Limited Working
Contact
Santa Rosa, CA 95407
Education
Santa Rosa, CA
Timeline
Kitchen Help/BOH Team Member
Panda Express Restaurant
07.2024 - Current
Customer Service Cashier
Cherry Hills Program
03.2023 - 04.2023
Customer Service Cashier
Dominos's Pizza
01.2023 - 03.2023
Customer Service Cashier
Cherry Hills Program
11.2022 - 01.2023
High School Diploma -
Casa Gramde High School
Bachelor's Degree - Business Administration And Management
Santa Rosa Junior College
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