Leilani Whitfield
Long Beach,Ca
Summary
Strategic and dynamic leader with over 15 years of comprehensive experience in health and social services management, specializing in care for individuals with intellectual developmental disabilities Distinguished for implementing person-centered approaches and excelling in regulatory compliance, strategic planning, and operational excellence. Proven expertise in leading organizations through critical compliance and correction plans with the Department of Health and Community Care Licensing. Skilled in assisting with RFP processes and maintaining strong, collaborative relationships with Regional Centers statewide, ensuring alignment with state initiatives and regulatory requirements. Demonstrated ability to enhance operational efficiencies, regulatory compliance, and service delivery through continuous improvement and effective government relations.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Regional Director
Independent Options, Inc.
Costa Mesa, California
04.2013 - Current
- Responsible for overseeing daily operations of facilities and programs: ICFDD-H/N, ARFPSHN, ARF Level 4I and Specialized Group Homes (Children's Critical Crisis Home) designed to provide care to children statewide
- Support FHA and SLS program
- Manage staff hiring, training, promotions, and disciplinary actions
- Supervise management team to ensure quality service delivery
- Provides strong leadership to create effective and efficient teams
- Assists with training regional team members in leadership and management skills
- Completes analysis of services; develop and implement plans for improvement and/or correction
- Applies quality improvement strategies to implement effective and efficient solutions
- Maintain knowledge of Title 17 and Title 22 regulations
- Work closely with community care licensing and department of health services
- Ensure service delivery and compliance in terms of treatment interventions with all regulatory, contractual, corporate requirements
- Establish on-call duties
- Provide resources for staff concerning theories and current research relevant to program development.
QIDP - QUALIFIED INTELLECTUAL DISABILITY PROFESSIONAL/Administrator
Independent Options, Inc.
Costa Mesa, California
05.2007 - 01.2014
- Development and implementation of individual program plan in accordance with applicable state and federal regulations
- Coordinate all habilitation direct care services as defined by State and Federal regulations provided to individuals within the home
- Directly responsible for 3 ICF-DDH Facilitates and general responsibilities
- Responsible for staff hiring, training, DCS and scheduling
- Supervise staff to ensure proper service delivery to clients by providing continuous coaching and feedback
- Lead ID Team and Human Rights Committee
- Facilitate the Interdisciplinary Team process, reviewing, evaluating, and documenting client progress, planning and coordinating facility objectives and priorities
- Coordinates both in-house and community-based services to promote integration of services
- Oversees the teaching and training of staff and residents and conduct monthly In-services.
Service Coordinator
Regional Center of Orange County
Santa Ana, California
01.2003 - 01.2007
- Case management/consultation, planning and implementation of individual program (IPP/ISP)
- Face-face contact and interviews a minimum of every quarter with annual assessments
- Identify progress, barriers, and recommendation of resources; implement intervention strategies with interdisciplinary team
- Mandated reporter, providing Sudden Incident Reports (SIR)
- Maintain updates on clients, chart, and records
- Writing quarterly reports that reflected client’s current status
- Liaison for Community Care Facilities, Day Programs, Community resources, and Vocational Services
- Participate in meetings, providing advocacy in school programs (IEP) mental health, behavioral plans, therapy, and transitions plans
- Collect, analyze, and interpret clients progress.
Education
Bachelor of Arts in Sociology -
UNIVERSITY OF NEBRASKA
Skills
- Legislative Compliance & Advocacy
- Resource Allocation & Management
- Staff Training and Development
- Conflict Resolution & Mediation
- Person-Centered Service Planning
- Diversity & Inclusion Advocacy
- Innovation and Creativity
- Crisis Management
Certification
- Administrator Certification Program -Group Home and Adult Residential
- Person Centered Thinking Certification
- CPI Certification
- CPR/First Aid Certification
Timeline
Regional Director
Independent Options, Inc.
04.2013 - Current
QIDP - QUALIFIED INTELLECTUAL DISABILITY PROFESSIONAL/Administrator
Independent Options, Inc.
05.2007 - 01.2014
Service Coordinator
Regional Center of Orange County
01.2003 - 01.2007
Bachelor of Arts in Sociology -
UNIVERSITY OF NEBRASKA
- Administrator Certification Program -Group Home and Adult Residential
- Person Centered Thinking Certification
- CPI Certification
- CPR/First Aid Certification
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