Leilani J. Stoa
Pinellas Park,FL
Summary
Motivated professional with experience in food service, member support, and Coast Guard operations. Skilled in team leadership, instructional support, and professional correspondence. Brings a strong focus on communication, dependability, and efficient daily operations.
Overview
1
1
Certification
4
4
years of professional experience
Work History
United States Coast Guard - Seaman
Department of Homeland Security
St Petersburg , FL
12.2025 - Current
- Enforced all laws, rules, regulations, and procedures pertaining to the protection of persons and property.
- Supported regular safety drills to keep crew prepared and aligned with safety protocols.
- Facilitated timely boat movements to enhance efficiency to keep operations timely and efficient.
- Helped team members communicate clearly to support smooth operations.
Member Service Representative
First Florida Credit Union
Tallahassee, Florida
11.2025 - 12.2025
- Facilitated deposits, withdrawals, and transfers, improving member satisfaction and trust.
- Cultivated positive relationships with members, fostering loyalty and encouraging repeat business.
- Balanced cash drawer and reviewed daily transaction records.
- Supported branch operations by processing paperwork and updating account information promptly.
Manager
Sonic
Crawfordville, Florida
01.2025 - 11.2025
- Led team through organizational change and crisis situations to ensure stability.
- Managed Sonic Drive-In shift operations and crew assignments
- Managed cash handling processes to uphold financial integrity and register accuracy during shifts
- Maintained punctuality for self and team to support operational efficiency
Team Lead Trainer
Raising Cane's Chicken Fingers
Pineville, Louisiana
06.2023 - 12.2024
- Trained new hires on POS, drive-thru, and kitchen duties to enhance operational readiness.
- Facilitated training programs for new team members to improve onboarding experience.
- Demonstrated effective teamwork by collaborating with colleagues to ensure quick service during peak hours.
- Ensured adherence to food safety, sanitation, and handwashing procedures during service.
Team Member
Chick-fil-A
Millsboro, Delaware
06.2022 - 04.2023
- Greeted guests with friendly service in Chick-fil-A dining room and front counter.
- Took drive-thru and counter orders using Chick-fil-A POS systems.
- Packaged meals carefully to support order accuracy and presentation.
- Cleaned tables, counters, and equipment to maintain Chick-fil-A sanitation standards.
Education
High School Diploma -
Wakulla High School
Crawfordville, FL05-2025
Associate of Science - Aeronautical Engineering
Embry Riddle Aeronautical University
Worldwide - Online10-2026
Skills
- Team leadership
- Attention to detail
- Time Management
- Problem-Solving
- Instructional support
- Professional correspondence
Certification
- CPR certified
Accomplishments
- Coast Guard Basic Training Honor Graduate Ribbon
Timeline
United States Coast Guard - Seaman
Department of Homeland Security
12.2025 - Current
Member Service Representative
First Florida Credit Union
11.2025 - 12.2025
Manager
Sonic
01.2025 - 11.2025
Team Lead Trainer
Raising Cane's Chicken Fingers
06.2023 - 12.2024
Team Member
Chick-fil-A
06.2022 - 04.2023
High School Diploma -
Wakulla High School
Associate of Science - Aeronautical Engineering
Embry Riddle Aeronautical University