Leilany Joan De Jesus
The Bronx,NY
Summary
Energetic and positive team player with exceptional problem-solving skills, passion for learning, and outstanding communication abilities. Ready to make valuable contribution to team dynamics, drive positive outcomes, take on new obstacles, prioritize customer satisfaction, and support organizational goals with unwavering dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Banking Associate
Chase Bank
02.2024 - Current
- Balanced teller drawers and ATM cash.
- Assisted customers with banking needs and inquiries.
- Maintained friendly and professional customer interactions.
- Educated customers on online banking and mobile banking applications.
- Executed wire transfers, stop payments and account transfers.
Renovation Specialist
Reality Designs inc
01.2018 - 01.2024
- Advised clients on design options available based on their preferences while staying within budget parameters.
- Planned, coordinated and supervised all aspects of construction projects.
- Monitored project budgets and expenses.
- Conducted quality control of materials used in construction.
Home Attendant
Friends and Family Home Care
01.2017 - 12.2017
- Ensured that client's living space was clean and safe at all times.
- Transported clients to doctor's appointments and other errands.
- Provided companionship by engaging in conversation, playing games or reading aloud.
- Recorded vital signs including temperature, pulse rate, respiration rate, weight, height, and blood pressure when necessary.
Receptionist/Office Assistant
Medfirst Homecare LLC
05.2013 - 06.2017
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Scheduled office meetings and client appointments for staff teams.
Education
High school diploma - Fashion Design
The High School Of Fashion Industries
New York, NY06.2009
Skills
- Customer service
- Bookkeeping
- Caregiving
- Positive and professional
- Problem solving
- Money handling
- Data entry
- Organizational skills
- Appointment scheduling
- Multitasking
Languages
English - Fluent
Spanish - Fluent
Timeline
Banking Associate
Chase Bank
02.2024 - Current
Renovation Specialist
Reality Designs inc
01.2018 - 01.2024
Home Attendant
Friends and Family Home Care
01.2017 - 12.2017
Receptionist/Office Assistant
Medfirst Homecare LLC
05.2013 - 06.2017
High school diploma - Fashion Design
The High School Of Fashion Industries
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