LEILEIYA GOFMAN
Woodburn,OR
Summary
Executed excellent customer service operations with a focus on building strong client relationships.
Overview
1
1
year of professional experience
Work History
LEAD BARISTA
Black Rock Coffee Bar
11.2016 - 08.2017
- Trained and mentored new baristas, improving service quality and fostering a collaborative team environment.
- Developed and maintained knowledge of coffee brewing techniques and equipment maintenance.
- Oversaw daily operations, streamlining workflow and ensuring compliance with safety protocols.
- Managed inventory levels and ordered supplies, ensuring consistent stock availability for uninterrupted service.
TEACHER
Home of God Church
- 08.2015
- Assisted in preparing lesson materials, bulletin board displays, skits, stories, exhibits, equipment, and demonstrations. Supported organization and leadership of activities that promote physical, mental, and social development, including games, arts and crafts, music, storytelling, and demonstrations.
BAKERY ASSOCIATE
Svitoch Bakery
- Responsible for providing premier customer service while preparing and baking cakes and pastries. Duties include reading and understanding recipes, operating bakery equipment, cooking lunch for employees, loading and unloading large baking ovens, working the cash register, as well as making coffee.
Education
HIGH SCHOOL DIPLOMA - general studies
TOPPINISH NW ALL PREP ACADEMY
Skills
- Advanced brewing techniques
- Coffee equipment maintenance
- Coffee and tea expertise
- Recipe reading
- Inventory management
- Cash register operation
- Customer service
- Team training
- Problem-solving strategies
- Creative beverage presentation
- Communication techniques
- Classroom management
EXPERIENCE
01-2011
LANGUAGES
- Russian
- Native or Bilingual
- Russian/English
Timeline
LEAD BARISTA
Black Rock Coffee Bar
11.2016 - 08.2017
BAKERY ASSOCIATE
Svitoch Bakery
TEACHER
Home of God Church
- 08.2015
HIGH SCHOOL DIPLOMA - general studies
TOPPINISH NW ALL PREP ACADEMY