Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Leiliana Orozpe

San Antonio,TX

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

4
4
years of professional experience

Work History

Hardlines Team Associate

Walmart
09.2021 - Current
  • Customer service (helping customers find what they need, giving advice), organizing, labeling, stocking, and maintaining shelves
  • Disposed of damaged and lesser quality products
  • Detailed cleaning of shelves in the department
  • Process returned merchandise back into the system and placed onto shelves
  • During the Covid-19 pandemic, ensured that the department was manned and that patrons were provided customer service, as well as other departments throughout the store
  • During the height of the pandemic, distributed wipes and facial masks, dispensed hand sanitizers to incoming patrons to ensure Covid-19 protocols were enforced.

Apparel Team Associate

Walmart
07.2019 - 09.2021
  • Greet customers on the sales floor, offer them assistance and recommend merchandise based on the customer's wants and needs
  • After moving incoming merchandise out onto the sales floor, ensured the clothing racks, tables and displays are maintained and in proper order throughout the day
  • Pre-pandemic, assisted customers in the fitting room section, provided customer telephone service by routing the calls to the appropriate departments
  • In the backroom, received large boxes containing newly arrived apparel merchandise and unboxed, arranged, and placed the merchandise on racks for the overnight and early morning associates to place on the shelves.

Education

Associate of Science -

Northwest Vista College
Ellison, San Antonio, TX
05.2023

High School Diploma -

John M. Harlan High School
14350 Culebra Rd, San Antonio, TX 78253
06.2019

Skills

    • Money Handling
    • Great People Skills
    • Customer Service
      • Verbal and Written Communication
      • Teamwork and Collaboration
      • Listening Skills

Additional Information

Received a Certificate of Training by successfully completing training in the Citizens Police Academy from the San Antonio Police Department

Timeline

Hardlines Team Associate

Walmart
09.2021 - Current

Apparel Team Associate

Walmart
07.2019 - 09.2021

Associate of Science -

Northwest Vista College

High School Diploma -

John M. Harlan High School

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Leiliana Orozpe