Leilianise Rivera Cosme
Kissimmee,FL
Summary
- I will offer friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. I will bring understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in my role.
Overview
3
3
years of professional experience
Work History
Crew Member
Cold Stone
07.2025 - Current
- Prepared and served ice cream creations following standard recipes and customer preferences.
- Maintained cleanliness of work area, ensuring compliance with health and safety regulations.
- Assisted customers with menu selections, enhancing overall dining experience through excellent service.
- Operated cash register, accurately processing transactions and managing cash flow during shifts.
- Adapted quickly to changing priorities during busy periods, maintaining focus on customer satisfaction.
House Cleaner
the Feather Ladys
05.2025 - 09.2025
- Followed safety protocols to ensure a hazard-free environment while performing cleaning duties.
- Adapted quickly to client preferences, ensuring satisfaction with services rendered.
- Provided excellent customer service by addressing client inquiries and feedback promptly.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
Sales Floor Associate Cashier
Spirit Halloween Store
08.2023 - 11.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated point-of-sale system efficiently, ensuring accurate transactions and cash handling.
- Collaborated with team members to achieve sales goals and improve customer service standards.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Supported promotional events by setting up displays and engaging with customers on new products.
Customer Service Associate Cashier
Walmart
02.2023 - 06.2023
- Assisted customers with product inquiries and transactions, ensuring a positive shopping experience.
- Operated cash register efficiently, handling cash and electronic payments accurately.
- Maintained clean and organized checkout area to enhance customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
Skills
- Customer service
- Cash handling
- Point-of-sale operation
- Client relationship building
- Communication skills
- Teamwork and collaboration
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
- communicating
- building strong relationships
- helping and caring for others
Timeline
Crew Member
Cold Stone
07.2025 - Current
House Cleaner
the Feather Ladys
05.2025 - 09.2025
Sales Floor Associate Cashier
Spirit Halloween Store
08.2023 - 11.2023
Customer Service Associate Cashier
Walmart
02.2023 - 06.2023