Managed and conducted store openings and closings, including daily store audits, and weekly inventory reports for product ordering.
Conducted interviews and terminations.
Managed current employees and trained new employees on proper requirements and procedures.
Handled all customer questions, concerns, and requests in a timely manner.
Input, prepared, and served customer orders in a timely manner.
Prepared, cut, and/or stored necessary products in advance to help maintain the necessary quantity and organization.
Inventory Specialist
Advance Auto Parts
Fort Lauderdale, FL
09.2020 - 04.2023
Conduct store opening and closing, including bookkeeping records, sales revenue, and reports via system software and databases.
Receiving and shipping HUB orders, conducting cycle counts, stocking parts, and completing planograms.
Managed and organized inventory to maintain a proper store display and product ordering.
Investigated discrepancies between physical count and computer records.
Assisted in developing standard operating procedures for receiving goods into the warehouse.
Shipped deliveries, purchases via company vehicle, to commercial customers.
Conducted battery and windshield wiper replacements.
Customer Service Manager
BI-LO
Columbia, SC
06.2018 - 06.2020
Manage all front-end operations, including the Service Center and Self-Checkout.
Supervise the performance of all duties and responsibilities of front-end associates, and provide ongoing training.
Responsible for distributing and conducting all lottery sales, money orders, and Western Union transactions.
Accountable for collecting and performing register audits.
Managed and performed the store closing and bookkeeping, recording specific sales revenue and reports, using various software programs and databases to keep the organization.