Leini Ena
Administrative Specialist
Spokane Valley,WA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bookkeeper
The Faithful Bookkeeper
04.2024 - Current
- Posted daily receipts and payments in accordance with GAAP.
- Communicated proactively with clients regarding any issues or concerns related to bookkeeping tasks.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Generated detailed financial reports for management review, facilitating informed decision-making.
Property Manager
Whitewater Creek Inc.
8 2017 - 1 2019
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Cash Accounting Clerk I
City of Spokane
10.2015 - 06.2016
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
Reservations Agent
The Davenport Hotel Collection
12.2012 - 08.2013
- Managed high call volume with exceptional attention to detail, resulting in fewer booking errors and cancellations.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Provided outstanding customer service by addressing client inquiries and resolving issues professionally and courteously.
- Processed payments securely while adhering to strict confidentiality guidelines regarding personal financial information.
Bookkeeper
Safeway
05.2012 - 12.2012
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Generated detailed financial reports for management review, facilitating informed decision making.
- Handled day-to-day accounting processes to drive financial accuracy.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Processed customer orders and accurately handled payment transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
Associate of Arts - Small Business Payroll Accounting
Norco College
Norco, CA 05.2001 -
Skills
Bookkeeping
Customer Relations
Quickbooks
Customer Service
Active Listening
Problem-solving abilities
Administrative Support
Customer communications
Communication Skills
With each of my previous positions, I have communicated with various levels of management. The ability to communicate and work with parts of management represent an important part of my professional development. I have also taken college courses to help me sharpen this crucial skill.
Certification
QuickBooks Online ProAdvisor
Timeline
Bookkeeper
The Faithful Bookkeeper
04.2024 - Current
QuickBooks Online ProAdvisor
04-2024
Cash Accounting Clerk I
City of Spokane
10.2015 - 06.2016
Reservations Agent
The Davenport Hotel Collection
12.2012 - 08.2013
Bookkeeper
Safeway
05.2012 - 12.2012
Associate of Arts - Small Business Payroll Accounting
Norco College
05.2001 -
Property Manager
Whitewater Creek Inc.
8 2017 - 1 2019