Leira Ford
Suitland,MD
Summary
Detail-oriented office professional with 5+ years of experience performing challenging and responsible clerical work bringing strong organizational, administrative, and communication skills. Demonstrated expertise in processing transactions, maintaining computer-based records, and providing direct assistance to senior management. Proven track record of conducting special management studies, compiling data, and preparing written recommendations. Proficient in MS Office applications and information management systems with strong attention to detail and organizational skills.
Overview
7
7
years of professional experience
Work History
Office Management Lead
Chick-fil-A
08.2023 - Current
- Process a wide variety of transactions related to office management and staff coordination
- Conduct special management studies requiring written presentations of findings and recommendations
- Maintain computer-based records using department's information management systems
- Schedule appointments, coordinate meetings and trainings, and make travel arrangements
- Compile and summarize information, identifying inaccuracies and making written recommendations
- Prepare and maintain time and attendance records for department staff
- Comply with applicable safety rules and regulations
Administrative Coordinator
TD Bank
04.2019 - 08.2023
- Processed complex office transactions and maintained detailed documentation in multiple information management systems
- Provided direct assistance to department directors and senior management for various administrative needs
- Consolidated annual funding estimates and assisted with budget requests
- Compiled and analyzed operational data, preparing written presentations of findings and recommendations
- Coordinated with support services departments to ensure smooth daily operations
- Maintained time and attendance records while ensuring compliance with safety regulations
Office Assistant
Capitol Concierge
03.2022 - 06.2023
- Received and responded to incoming correspondence from 100+ clients daily
- Scheduled appointments and coordinated meetings and training sessions
- Maintained computer-based records using Building Link information management system
- Communicated with vendors and partners to support daily operations
- Compiled data and prepared written recommendations for process improvements
- Collaborated with support services departments to ensure operational excellence
Office Support Specialist
Banana Republic
12.2017 - 05.2019
- Processed financial transactions and maintained computer-based records with 98% accuracy
- Compiled and summarized daily sales data, identifying inaccuracies and making written recommendations
- Collaborated with support services departments to maintain efficient operations
- Prepared and maintained time and attendance records for team members
- Communicated with vendors and partners to support daily operations
Education
Bachelor of Business Administration - Office Management And Business Administration
Bowie State University
Bowie, MD05.2024
Associates of Business Administration -
Prince George's Community College
Largo, MD12.2019
Skills
- MS Office Applications
- Information Management Systems
- Computer-based Records Management
- Database Management
- Time and Attendance Systems
- Processing Office Transactions
- Direct Senior Management Support
- Special Management Studies
- Written Communications and Presentations
- Meeting and Training Coordination
- Budget Request Preparation
- Data Compilation and Analysis
- Vendor and Partner Communications
- Document preparation
- Policy enforcement
Timeline
Office Management Lead
Chick-fil-A
08.2023 - Current
Office Assistant
Capitol Concierge
03.2022 - 06.2023
Administrative Coordinator
TD Bank
04.2019 - 08.2023
Office Support Specialist
Banana Republic
12.2017 - 05.2019
Associates of Business Administration -
Prince George's Community College
Bachelor of Business Administration - Office Management And Business Administration
Bowie State University
Similar Profiles
Knia AdderleyKnia Adderley
Key Holder Leader at Chick-Fil-A, Chick-Fil-A RestaurantsKey Holder Leader at Chick-Fil-A, Chick-Fil-A Restaurants
Emily BrownEmily Brown
Team Member at Chick-Fil-A, Chick-fil-A Frederick NorthTeam Member at Chick-Fil-A, Chick-fil-A Frederick North
Sara Saint-FleurSara Saint-Fleur
Lead Trainer at Chick-Chick-fil-A-ALead Trainer at Chick-Chick-fil-A-A
Evangel CannonEvangel Cannon
Cashier at Chick-fil-A fil ACashier at Chick-fil-A fil A
Shelley MorrisShelley Morris
Graduate Program Coordinator at UMBC (School of Public Policy)Graduate Program Coordinator at UMBC (School of Public Policy)