Leira Hernandez Garcia
Tampa
Summary
Dynamic healthcare professional with extensive experience at DeliveRxd Healthcare, excelling as a clinical support specialist in both in-person and telemedicine settings. Proven ability to provide compassionate patient care, administer vaccines, manage prescriptions, and support physicians with bilingual communication and accurate documentation. Skilled in medical interpretation, insurance billing, and sterile compounding. Recognized for strong organizational skills, adaptability, and a deep commitment to serving diverse patient populations. Passionate about advancing into the field of anesthesiology and contributing to high-quality, team-based patient care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Telemedicine Support
DeliveRxd Healthcare/Pharmacy
Tampa
06.2024 - Current
- Conducted patient intake interviews and recorded medical histories.
- Assisted physicians during virtual consultations.
- Provided life Spanish interpretation between doctors and patients to bridge communication gaps.
- Patient education and follow-up.
- Confidentiality and compliance.
Pharmacy Technician
DeliveRxd Healthcare/Pharmacy
Tampa
03.2020 - Current
- Developed policies and procedures for the efficient operation of the pharmacy department.
- Medication management.
- Performed quality control checks to ensure accuracy of medication dispensing.
- Provided customer service to patients by answering questions related to prescriptions and insurance coverage.
- Reviewed medical charts for appropriateness of prescribed medications.
- Managed day-to-day operations of the pharmacy department, including staffing schedules.
- Ordered supplies and restocked shelves when necessary.
- Reviewed orders for completeness, accuracy, and compliance with applicable laws and regulations.
- Ensured that all medications were stored properly, following established safety protocols.
- Compiled customer demographic, allergy, and medical history background.
- Addressed and resolved patient complaints and concerns.
- Managed the pharmacy's electronic health records system.
- Maintained accurate records of medication dispensing and inventory.
- Trained new technicians in pharmacy procedures and customer service.
- Coordinated with healthcare providers to clarify prescription orders.
- Led a team of pharmacy technicians, providing training and supervision.
- Maintained proper storage and security conditions for drugs.
- Entered prescription information into computer databases.
- Bilingual Services: fluent in Spanish and English.
Spanish Medical Interpreter
USF Bridge Healthcare Clinic
Tampa
06.2024 - 05.2025
- Provided Spanish-English interpretation during medical visits to ensure accurate, respectful, and culturally competent communication between patients, providers, and medical students.
- Helped Spanish-speaking patients understand diagnoses, treatment plans, and follow-up instructions, improving patient comprehension and comfort.
- Collaborated with student clinicians and a supervising physician to deliver quality care in a high-volume clinic serving underserved communities.
Volunteer
FAAA
Orlando
02.2025 - 02.2025
- Provided guidance and assistance to customers regarding the registration process.
- Maintained accurate records of all registrations received for future reference.
- Welcomed participants to the facility, and assisted with the registration sign-in process.
COVID-19 Vaccinator and Tester
DeliveRxd Healthcare/Pharmacy
Tampa
12.2020 - 12.2023
- Administered COVID-19 vaccines at various community locations.
- Conducted testing and followed strict infection control protocols.
- Worked long shifts during high-risk periods, ensuring patient confidence and safety.
- Monitored patients for adverse reactions following vaccinations.
- Maintained accurate records of vaccinations administered.
- Performed quality assurance checks on vaccine storage equipment and supplies.
- Assisted with scheduling appointments for COVID-19 vaccinations.
- Instructed patients on vaccine administration, side effects, and post-vaccination care.
- Demonstrated excellent customer service skills when interacting with patients seeking information about the availability of vaccines or scheduling appointments.
- Prioritized patient care for assigned critically ill patients, based on assessment data or identified needs.
Education
Bachelor of Science - Biomedical Sciences
University of South Florida
Tampa, FL05-2025
Associate of Arts - Liberal Arts And Sciences
Hillsborough Community College
Tampa, FL08-2022
Pharmacy Technician - Pharmacy Technician
PassAssured
Online05-2021
Skills
- Medication preparation and verification
- Patient education and counseling
- Bilingual communication
- Telemedicine support
- Pharmacy operations
- Clinical documentation
- Team worker
- Calm under pressure, detail-oriented, and efficient multitasker
- Adaptability in a fast-paced healthcare environment
- Medical interpretation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Registered Pharmacy Technician
- CPR
Accomplishments
- Phi Sigma Theta National Honor Society member
- The National Society of Leadership and Success member
- Dean's List member in Hillsborough Community College
Timeline
Volunteer
FAAA
02.2025 - 02.2025
Telemedicine Support
DeliveRxd Healthcare/Pharmacy
06.2024 - Current
Spanish Medical Interpreter
USF Bridge Healthcare Clinic
06.2024 - 05.2025
COVID-19 Vaccinator and Tester
DeliveRxd Healthcare/Pharmacy
12.2020 - 12.2023
Pharmacy Technician
DeliveRxd Healthcare/Pharmacy
03.2020 - Current
Bachelor of Science - Biomedical Sciences
University of South Florida
Associate of Arts - Liberal Arts And Sciences
Hillsborough Community College
Pharmacy Technician - Pharmacy Technician
PassAssured
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