Leiris Fether

Salary: 58,000 USD Per Year
Supervisor: Midiam Justiz (305) 510-6974

• Oversaw daily cafe operations, ensuring smooth workflow in front-of-house and back-of-house areas.
• Provided excellent customer service by addressing concerns promptly and professionally.
• Trained cafe employees to exceed customer expectations and deliver superior service consistently.
• Established a welcoming atmosphere with high standards of cleanliness and presentation.
• Managed business administration tasks including payroll, cash register reconciliation, and supply ordering.

Salary: 40,000 USD Per Year
Supervisor: Robert Bebelheimer (315-772-7597)

• Provided compassionate support, addressing patient concerns and inquiries professionally.
• Maintained strict confidentiality, adhering to HIPAA regulations with sensitive patient information.
• Demonstrated professionalism and composure in high-stress situations, ensuring patient and staff well-being.
• Assessed nature and urgency of patient requests, directing them to appropriate medical staff.
• Utilized EMILPO for recording patient data and generating reports

Salary: 35,000 USD Per Year
Supervisor: : Michelle Larkin (315-788-2003)

• Maintained strict compliance with HIPAA regulations to protect sensitive patient information.
• Promoted effective communication among medical staff as a liaison between physicians, nurses, and administrative personnel.
• Managed high call volume, addressing patient inquiries with professionalism and empathy.
• Verified and updated clinical records.
• Eased patient anxiety through clear explanations and respectful addressing of concerns regarding procedures, treatments, and appointments.
• Contributed to higher patient retention rates with compassionate care during check-in/check-out processes.

Salary: 28,000 USD Per Year
Supervisor: Yudelkis Gomez (305-648-8103)

• Managed filing, sorting, and delivery of mail while maintaining office organization.
• Assisted the human resources department by answering phones and performing clerical duties.
• Created and updated tracking spreadsheets using MS Excel.
• Developed strong written and verbal communication skills.
• Posted job openings, screened resumes, and scheduled interviews for qualified candidates.
• Improved the employee onboarding process by streamlining orientation and creating informative materials for new hires.

Salary: 25,000 USD Per Year
Supervisor: Heidi Holguin (915) 565-7777

• Made reservations for incoming guests based on room availability.
• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Collected room deposits, fees, and payments.
• Collaborated with team members to handle guest requirements from check-in through check-out.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Managed a high volume of calls, directing guests to appropriate departments and services.
• Oversaw and organized calendar to schedule reservations and monitor cancellations.
• Provided exceptional customer service through active listening and empathetic communication, resulting in increased guest satisfaction ratings.

Salary: 30,000 USD Per Year
Supervisor: SGT Bartlrmorris (915) 568-7176

• Mentored junior HR professionals to develop future leaders within the organization.
• Streamlined HR processes through digitization and automation for increased efficiency.
• Advised management and employees on HR policies and procedures, ensuring consistent application.
• Trained and directed employees in best practices and regulatory protocols to maximize team knowledge and productivity.
• Managed payroll operations accurately, ensuring timely salary disbursement and tax documentation.
• Addressed employee inquiries regarding insurance, pension plans, vacation, sick leave, and employee assistance.
• Improved office efficiency by managing internal communications and correspondence effectively.