Leirys Garcia
Tampa
Summary
Professional with experience at Lotte Market, excelling in client support and cash handling. Recognized for enhancing customer satisfaction through effective complaint resolution and training new staff. Known for reliability and a strong work ethic, consistently maintaining accurate cash drawers and fostering a positive shopping experience.
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Experience serving customers and operating register. Assisting customers with requests and meeting special needs.
Overview
2
2
years of professional experience
Work History
Cashier
Lotte Market
11.2023 - 11.2025
- Processed customer transactions accurately using point-of-sale system.
- Assisted customers with inquiries, providing excellent service and support.
- Maintained cleanliness and organization of checkout area and surrounding displays.
- Handled cash, credit, and other payment methods securely and efficiently.
- Identified discrepancies in cash drawer, implementing solutions to improve accuracy.
- Trained new cashiers on operational procedures and customer service best practices.
- Resolved customer complaints effectively, enhancing overall shopping experience.
Customer Service Cashier
Lotte Market
11.2023 - 11.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer and balanced end-of-day reports.
- Trained new staff on operational procedures and customer service best practices.
- Resolved customer issues promptly, enhancing overall satisfaction levels.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Resolved customer complaints
- Counted money in drawers at beginning and end of each shift.
Education
High School Diploma -
Jose Antonio Echevaria
Chamba, CubaSkills
- Client support
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Reliability and punctuality
- Product restocking
Languages
English
Spanish
Timeline
Cashier
Lotte Market
11.2023 - 11.2025
Customer Service Cashier
Lotte Market
11.2023 - 11.2025
High School Diploma -
Jose Antonio Echevaria