Leisa Clark
European Touch Day Spa
Glade Valley,NC
Summary
Dynamic Manicurist with a proven track record at European Touch Day Spa, excelling in client satisfaction and relationship building. Skilled in ingrown nail treatment and effective communication, I consistently enhanced client loyalty through personalized services and exceptional customer care, contributing to a positive salon reputation and repeat clientele.
Work History
Manicurist
- Provided personalized nail care services, enhancing client satisfaction and loyalty.
- Assisted in maintaining cleanliness and organization of workstations and tools.
- Educated clients on nail care techniques and product recommendations.
- Executed various manicure techniques, ensuring quality and precision in services.
- Developed strong relationships with clients, fostering a welcoming spa environment.
- Educated clients on proper nail care techniques, promoting healthier nails and overall satisfaction with services rendered.
- Contributed positively to the salon''s reputation by consistently receiving positive reviews from clients both in-person and online.
- Assisted in training new team members on best practices in nail care techniques, fostering a supportive learning environment within the workplace.
- Maintained clean and orderly work area, disinfecting tools, wiping down surfaces and organizing supplies daily.
- Grew repeat client base through effective marketing and customer service.
- Increased customer loyalty through exceptional customer service and maintaining a clean, sanitary workstation.
- Established rapport with clients through active listening skills, understanding their preferences, and making suitable recommendations based on their needs.
- Communicated effectively with management concerning important customer issues.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Offered advice and recommended products to improve and maintain nails.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Kept tidy and organized area to comply with cleanliness standards.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Assisted customers in selecting and applying appropriate nail colors.
- Offered personalized services according to needs and preferences.
- Collaborated with other members of salon staff to provide amazing client experience.
- Treated, prepared, and maintained clients' nails on both hands and feet.
- Cleaned and sanitized tools and equipment before each client.
- Kept client's nails in great condition and offered advice on maintaining manicures.
- Educated clients on proper use of salon products.
Education
Manicurist License - Nail Technology
Skills
Ingrown nail treatment
Customer service
Problem-solving skills
Nail extensions
Client satisfaction
Client relations
Communication skills
Customer friendly
Relationship building
Timeline
Manicurist
European Touch Day Spa
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The Nail Academy
Manicurist License from Nail Technology
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