Hi, I’m
Leisa Ratliff
Columbia,Mississippi
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
years of professional experience
Work History
Kelly Educational StaffingGulfport, MS
Substitute Teacher
08.2010 - 12.2012
Job overview
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Provided instruction for students in core subject areas.
Paradise Foods/ Taco BellLaurel, MS
Assistant General Manager
05.2004 - 05.2005
Job overview
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Enforced quality assurance protocols to deliver ideal customer experiences.
Advance AmericaLaurel, MS
Customer Service Representative
03.2003 - 03.2005
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Guided clients through compiling important financial histories and documentation for evaluation.
Education
Jones County Junior CollegeEllisville, MS
Associate of Arts from Education
Skills
- Social Perceptiveness
- Materials Distribution
- Organization and Planning
- Online Systems
Timeline
Substitute Teacher
Kelly Educational Staffing
08.2010 - 12.2012
Assistant General Manager
Paradise Foods/ Taco Bell
05.2004 - 05.2005
Customer Service Representative
Advance America
03.2003 - 03.2005
Jones County Junior College
Associate of Arts from Education
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