Leisa Robinson
Canyon
Summary
With a robust background at BSA Hospital, I excel in clinical leadership and compassionate patient care. My expertise spans staff supervision, patient education, and quality improvement, achieving significant enhancements in care delivery. Skilled in critical thinking and mentoring, I foster a collaborative environment, driving excellence in healthcare outcomes.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Nurse Manager
BSA Hospital
01.2016 - Current
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
Charge Nurse
BSA Hospital
07.2009 - 01.2016
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Collaborated with other healthcare professionals to provide quality patient care.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Participated in quality improvement initiatives, contributing to the development of best practices within the department.
- Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
Registered Nurse, Medical-Surgical Unit
BSA Hospital
12.2002 - 07.2009
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Advocated for and strived to protect health, safety, and rights of patient.
- Administered medications and treatment to patients and monitored responses.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Demonstrated flexibility in managing multiple priorities concurrently during high-stress periods while maintaining a calm demeanor.
- Implemented fall prevention strategies to minimize patient injuries and promote a safe environment within the medical-surgical unit.
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
- Mentored new staff members and nursing students, fostering a supportive learning environment within the unit.
Patient Care Technician
BSA Hospital
08.2001 - 12.2002
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Nutrition Services Technician
BSA Hospital
03.2000 - 08.2001
- Streamlined communication between kitchen staff and healthcare providers, ensuring accurate meal delivery for patients with special dietary needs.
- Provided exceptional customer service to patients, addressing concerns or complaints promptly and professionally.
- Maintained a clean and safe work environment by adhering to strict sanitation guidelines and procedures.
- Improved hospital food service efficiency by streamlining meal preparation processes.
- Successfully completed all mandatory training sessions pertaining to food safety regulations, ensuring full compliance at all times when handling any edible items throughout the facility.
- Ensured compliance with dietary restrictions for patients, reducing the risk of adverse reactions.
- Contributed to waste reduction efforts by implementing effective inventory management and portion control strategies.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Education
Bachelor of Science - RN To BSN
Western Governors University
Online Courses02-2025
Associate of Science - Nursing
Amarillo College
Amarillo, TX12-2002
Skills
- Documentation and charting
- Pre-and Post-operative care
- Patient observation
- Critical thinking
- Team leadership
Clinical leadership and staff supervision
- Patient education and advocacy
- Mentoring and Coaching
- Clinical leadership and staff supervision
- Quality improvement
- Compassionate patient care
- Clinical judgment
Certification
- Registered Nurse License (RN) - State Board of Nursing.
- CPR/AED Certification
- NIH Stroke Scale Certification
Panhandle 25 Great Nurses Award (October 2019)
The top 25 nurses in the Texas panhandle are selected based on clinical excellence, leadership, collaboration, education, and volunteer work.
Timeline
Nurse Manager
BSA Hospital
01.2016 - Current
Charge Nurse
BSA Hospital
07.2009 - 01.2016
Registered Nurse, Medical-Surgical Unit
BSA Hospital
12.2002 - 07.2009
Patient Care Technician
BSA Hospital
08.2001 - 12.2002
Nutrition Services Technician
BSA Hospital
03.2000 - 08.2001
- Registered Nurse License (RN) - State Board of Nursing.
- CPR/AED Certification
- NIH Stroke Scale Certification
Bachelor of Science - RN To BSN
Western Governors University
Associate of Science - Nursing
Amarillo College
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