Leisa Goodyear
QA Manager
Enterprise,AL
Summary
- Hardworking Quality Assurance Manager with extensive knowledge of Finished products example peanut butter, mayonnaise, salad dressing, syrup, barbecue sauce, and ready-to-drink tea, and incoming raw material inspections to multitask effectively. Skilled at managing long-term quality goals and day-to-day organization. Successful at forecasting market trends and financial needs.
- Methodical Quality Assurance Manager with superb problem-solving and analytical abilities. Keeps meticulous records and identifies and troubleshoots problems. Specialties include operational improvements, program implementation, and documentation.
- Meticulous Quality Assurance Manager with 7 years of experience and 19 years of manufacturing experience. Talented at performing detail-oriented inspections and training employees for excellent service. Accomplished meeting long-term financial and quality goals.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Quality Assurance Manageer
Golden Boy Foods
06.2021 - Current
- Enhanced product quality by implementing comprehensive QA processes and procedures.
- Reduced defects in products by conducting thorough inspections and identifying areas for improvement.
- Streamlined testing processes by introducing automated tools, increasing efficiency and reducing errors.
- Improved customer satisfaction ratings through meticulous attention to detail and consistent quality control measures.
- Collaborated with cross-functional teams to identify root causes of product issues, leading to timely resolutions and continuous improvements.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Managed supplier relationships, enforcing strict standards for incoming materials and components to preserve product integrity and minimize rejections.
- Championed continuous improvement initiatives, consistently seeking ways to optimize operations for better results.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Prevented costly recalls by proactively addressing potential risks before they escalated into larger issues.
- Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
- Played a crucial role in refining company manufacturing practices by providing expert guidance on regulatory compliance matters.
- Established robust quality documentation systems that ensured traceability throughout the entire production lifecycle.
- Drove successful product launches with rigorous pre-release testing protocols that minimized post-launch issues.
- Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
- Championed a customer-focused mindset across the organization by emphasizing the importance of consistently delivering high-quality products and services.
- Evaluated new technologies and methodologies for potential implementation within the organization''s quality assurance program, staying ahead of industry trends.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Created and maintained quality management systems to align with industry standards.
- Recorded, analyzed, and distributed statistical information.
- Inspected products and worker progress throughout production.
- Reported production malfunctions to managers and production supervisors.
- Determined quality department standards, practices, and procedures.
- Established and tracked quality department goals and objectives.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Specified quality requirements of raw materials with suppliers.
Senior Quality Upervisor
Golden Boy Foods
04.2018 - 06.2022
- Enhanced product quality by implementing stringent inspection processes and providing comprehensive feedback to production teams.
- Reduced customer complaints by addressing root causes of quality issues and driving continuous improvement initiatives.
- Streamlined quality control procedures for increased efficiency and reduced production downtime.
- Collaborated with cross-functional teams to establish quality standards and ensure compliance with industry regulations.
- Led regular team meetings to review performance metrics, identify areas of improvement, and develop action plans for progress.
- Mentored junior staff in quality management best practices, fostering a culture of excellence and accountability.
- Conducted thorough audits of production processes to identify potential risks and implement corrective measures proactively.
- Facilitated effective communication between departments regarding product specifications, tolerances, and testing requirements.
- Developed comprehensive training programs for new hires to ensure consistent understanding of company quality policies and procedures.
- Implemented robust documentation systems for tracking non-conformances, corrective actions, preventative measures, and process improvements over time.
- Maintained up-to-date knowledge of industry trends, emerging technologies, regulatory changes, competitor activities, by participating in professional development opportunities such as conferences or webinars.
- Maintained QA programs.
- Established a culture of continuous improvement by regularly soliciting feedback from team members, recognizing their contributions, and implementing suggestions for process enhancements.
- Optimized resource allocation, adjusting staffing levels and equipment utilization in alignment with production schedules and quality objectives.
- Directed and supervised 12 employees involved in product inspection and quality control procedures.
- Established inspection equipment to meet quality control standards.
- Maintained inspection equipment and handled repair calls if equipment needed professional repair.
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
- Reported on short- and long-term trends in production to help management make proactive decisions.
- Maintained testing equipment in good working order to effectively quality control Peanut Butter production lines.
- Monitored staff organization and suggested improvements to daily functionality.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Recorded, analyzed, and distributed statistical information.
- Inspected products and worker progress throughout production.
Quality Assurance Coordinator
Stratas Foods LLC
10.2016 - 02.2018
- Improved product quality by implementing rigorous testing processes and protocols.
- Reduced defects in manufactured products through thorough inspection and evaluation procedures.
- Enhanced overall efficiency of the quality assurance process by streamlining workflows and documentation.
- Ensured compliance with industry standards and regulatory guidelines for quality management systems.
- Conducted regular audits to identify areas of improvement, leading to increased customer satisfaction levels.
- Collaborated with cross-functional teams to resolve product issues, resulting in fewer returns and complaints.
- Implemented effective training programs for team members, fostering a culture of continuous improvement within the department.
- Supported the successful completion of external audits by diligently maintaining accurate records and documentation in accordance with regulatory requirements.
- Served as a trusted advisor to senior management on matters related to quality assurance, contributing valuable insights that informed strategic decision-making processes.
Purchasing Agent
Southern Classic Food Group
01.2004 - 10.2016
- Achieved cost savings by negotiating contracts and securing favorable pricing with suppliers.
- Streamlined purchasing processes for increased efficiency and reduced operational costs.
- Improved supplier relationships through regular communication and proactive problemsolving.
- Reduced lead times by implementing strategic inventory management practices.
- Enhanced product quality by monitoring supplier performance and addressing non-compliance issues.
- Supported company growth by identifying new suppliers and expanding the vendor base.
- Ensured timely delivery of materials through effective planning and coordination with suppliers.
- Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
- Maintained compliance with industry regulations and company policies throughout procurement activities.
- Optimized inventory levels by implementing demand forecasting techniques to minimize stockouts or excess inventory situations.
- Maintained complete documentation and records of all purchasing activities.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Performed monthly reconciliation of open purchasing orders.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ04.2023
Skills
- Risk Analysis and Mitigation
- Quality Systems
- Process Analysis
- Attention to Detail
- Work Planning and Prioritization
- Trend Analysis
- Goals Setting
- Knowledge of Quality Systems
- Regulatory Compliance
- Quality Control Tests
- Progress Reporting
- Internal Audits
- Operation Monitoring
- Policy Reinforcement
- Audit Coordination
- Quality Control
- Product Testing
- Best Practices
- Performance Metrics
- Data Analysis
- Document Control
- Data Collection
- Audit Reporting
- Employee Training
- Quality Assurance Background
- Employee Supervision
- Quality Testing
- Relationship Building
- Process Development
- Systems Analysis
- Complaint Investigation
- Operations Management
- Continuous Improvement
- Root Cause Analysis
- Adaptability
- Time Management
- Documentation Review
- Lean Manufacturing
- Training Development
- Customer Focus
- Risk Assessment
- Team Leadership
- Problem Solving
- Quality Assurance Management
- Process Improvement
- Team Collaboration
- Specification Review
- Product Inspections
- Test Result Interpretation
- Raw Material Inspection
- Staff Supervision
- Performance Monitoring
Certification
- SQF Internal Auditor (march 2022)
- NSF HACPP Manager ( Feb 2008)
- FSPCA Food Safety Preventive Controls Allowance (Feb 2021)
- Foreign Supplier Verification ( Feb, 2021)
- Food Defense Awareness (Aug, 2019)
- Food Safety &Health (IFSH) July 2017
- Microbiology and Food Safety (Oct.. 2018)
Timeline
Quality Assurance Manageer
Golden Boy Foods
06.2021 - Current
Senior Quality Upervisor
Golden Boy Foods
04.2018 - 06.2022
Quality Assurance Coordinator
Stratas Foods LLC
10.2016 - 02.2018
Purchasing Agent
Southern Classic Food Group
01.2004 - 10.2016
Bachelor of Science - Business Management
University of Phoenix
- SQF Internal Auditor (march 2022)
- NSF HACPP Manager ( Feb 2008)
- FSPCA Food Safety Preventive Controls Allowance (Feb 2021)
- Foreign Supplier Verification ( Feb, 2021)
- Food Defense Awareness (Aug, 2019)
- Food Safety &Health (IFSH) July 2017
- Microbiology and Food Safety (Oct.. 2018)
Similar Profiles
Cedric AbramsCedric Abrams
Lead Hand at Golden Boy FoodsLead Hand at Golden Boy Foods
MICHAEL AKONNOR SAKYIMICHAEL AKONNOR SAKYI
Warehouse Associate at Golden Boy FoodsWarehouse Associate at Golden Boy Foods
Tosha MartinTosha Martin
Human Resources Generalist at 8th Avenue Food & Provisions / Golden Boy FoodsHuman Resources Generalist at 8th Avenue Food & Provisions / Golden Boy Foods