Leishka Ramos
Dallas,TX
Summary
Detail-oriented and highly organized professional with experience in operations coordination, team supervision, and customer service. Proven ability to manage workflows, maintain accurate records, and support daily business operations in fast-paced environments. Skilled in communication, task delegation, and problem-solving while ensuring efficiency and compliance with company procedures. Seeking to leverage operational and organizational expertise in an administrative role.
Overview
6
6
years of professional experience
Work History
Cashier
Smokis, Inc.
Dallas, TX
01.2024 - 07.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided product recommendations.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Handled payments while ensuring accurate transaction records.
- Collaborated with team members to improve customer service delivery and store operations.
Package Handler
FedEx
Dallas, TX
11.2023 - 01.2024
- Supervised package handling team to ensure efficient sorting, loading, and unloading of high-volume shipments.
- Trained new employees on FedEx safety standards, scanning systems, and warehouse procedures.
- Monitored workflow and productivity to help meet strict delivery deadlines and operational targets.
- Assisted management with shift coordination, task delegation, and resolving operational issues.
- Maintained organized staging areas and ensured compliance with workplace safety protocols.
Housekeeping
Colonial Oaks Assisted Living and Memory Care
Dallas, TX
12.2021 - 05.2022
- Exceeded brand cleanliness standards by consistently implementing best practices in housekeeping techniques and procedures.
- Collaborated with housekeeping staff to ensure timely room turnovers and impeccable cleanliness standards.
- Communicated effectively with housekeeping staff to address guest needs promptly and efficiently.
- Improved housekeeping inspection quality by implementing efficient management protocols and checklists.
Housekeeper
Tornado Bus Company
Dallas, TX
12.2019 - 02.2020
- Maintained cleanliness and sanitation standards in high-traffic areas to ensure guest satisfaction.
- Operated commercial cleaning equipment effectively to enhance operational efficiency.
- Assisted in training new staff on proper cleaning techniques and safety protocols.
Skills
- Bilingual (Spanish)
- Administrative Support & Office Coordination
- Data Entry & Documentation Management
- Staff Training and Team Supervision
- Microsoft Office (Word, Excel, Outlook)
Timeline
Cashier
Smokis, Inc.
01.2024 - 07.2025
Package Handler
FedEx
11.2023 - 01.2024
Housekeeping
Colonial Oaks Assisted Living and Memory Care
12.2021 - 05.2022
Housekeeper
Tornado Bus Company
12.2019 - 02.2020