Leisl Harmon

CRET - Customer Returns MDT8

• Inspected and Evaluated customer returns based on Amazon's criteria in a timely manner.
• Consistently met and exceeded quota of 25-27 items per hour.
• Cleaned and Organized area as outlined by safety protocols and general organization and efficiency objectives.
• Ensure AAs have everything that is required to do their job in the most comfortable and efficient way. This would include restocking, making ice pop ( hydration) rounds, extra help for lifting or retrieving for those who needed it.
• Communicated and used open discourse whenever changes or unforeseen occurrences arose in operations. (This could often result in implementation on the changes that were given from someone higher up removed from our operations that worked better for operations provided what was given. )

• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Accurately filled prescriptions
• Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
• Utilized saving search, good rx and generic substitutes to manage cost for customers.
• Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.

• Handled and stored potentially contaminated nasal, oral and blood samples to prevent contamination.
• Assessed vitals while adhering to PPE requirements and other restrictions.
• Reported positive and negative response cases according to established protocols and reporting mandates.
• Interpreted and processed on-site-only test data
• Set up, maintained and verified sterility of lab equipment and tools.

• Collaborated with a team to protect clients outside of the Planned Parenthood facility.
• Supervised anti-choice protestors
• Set up meetings
• Helped recruit part-time volunteers
• Collected and plugged in patient and advocacy data
• Engaged with the advocacy community
• Assisted at events
• Volunteered at Planned Parenthood ran LGBTQ+ centers
• Educated patients and the community on what Planned Parenthood is and what does it mean in terms of today's environment.
• Registered patients to vote
• Helped facilitate meetings
• Canvassed

• Prevented load shifting or damage by using bracing and strapping techniques.
• Kept storage areas organized, clean and secure to fully protect company assets.
• Used hand-held scanners and physical logs to accurately track item movements.
• Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
• Sorted items according to its destination.
• Assembled, sealed and loaded packages into correct trucks.

• Cared for personal and health needs of special needs campers.
• Accompanied campers on field trips.
• Instructed participants on activities' goals, procedures, and safety considerations to promote beneficial outcomes for all campers.
• Supported children by actively listening and offering encouragement.
• Stocked medical supplies in first aid kits first thing in the morning and administered it accordingly if a child got hurt.
• Held activities for the campers such as arts and crafts, movies, and gym actives.

• Delivered service and assistance to customers
• Directed and developed new sales team associates in product knowledge, selling techniques, and company procedures
• Prepared merchandise for distribution and placement across sales floor by building pallets and tagging product
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
• Prioritized and accomplished wide range of tasks each shift
• Organized products on racks and displays with focus on visual appeal and brand standards
• Managed customer cash and credit card transactions using company point of sale system
• Worked collaboratively in team environment

• Constructed my own schedule where I tutored psychology students 3 times a week
• Balanced work hours between high school classes and work
• Remained energetic and demonstrated passion for helping clients by applying active listening.
• Did my best guiding students on multiple choice and concepts presented in the units.
• Worked in laboratory settings with peer-to-peer sessions
• Conducted tutorial services for students to provide academic support in Psychology and Sociology
• Helped students prepare for quizzes and examinations, and homework completion
• Developed homework schedules encouraging students to create personalized study plans
• Met with students and discussed educational goals and expectations to initiate success strategies
• Advised students on strategies for effective studying, note taking and test taking