LEIZEL ADAMS
Emmett,ID
Summary
- Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 6 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.
- Hardworking Site Supervisor knowledgeable about ASC operations. Versed in project, team and inventory management. Streamlines workflow and optimizes processes for maximum productivity.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
ASC Site Supervisor
United States Citizenship And Immigration Services
08.2021 - Current
- Supervises staff consisting of Biometrics Technician (s) (BT), Receptionist, and/or Tiger Team BTs, if assigned.
- Reports directly to Regional and/or Deputy Regional Manager. Supervises the day-to-day duties of the ASC, including administration, logistics, facility maintenance, safety security, customer service, daily production, and staffing as required by the contract.
- Oversees and monitors all Biometrics capture, Biometric process by observation, and/or participation.
- Manages staff scheduling to maximize the Application Support Center's designated capacity.
- Provides leadership, guidance, motivation, and career development assistance to ASC employees.
- Perform biometric processing to include capturing electronic fingerprints, photographs, and signatures.
- Provide the highest level of customer service to all applicants.
Line Lead
Creation Technologies
07.2017 - 02.2024
- Assisted in training new employees and implementing procedural changes.
- Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
- Reduced downtime for machinery by conducting regular maintenance checks and addressing issues promptly.
- Preparing work schedules and assigning workers production line.
- Optimizing production line efficiency by monitoring productivity and quality.
- Identifying and resolving production line problems in a timely manner
- Approves finished products by confirming specifications; conducting visual and measurement tests; returning products for re-work; confirming re-work.
- Maintaining a fully operational, safe, and tidy work environment.
Final Quality Inspector
Western Electronics
01.2017 - 07.2017
- Played a crucial role in maintaining customer satisfaction by ensuring only high-quality products were shipped out for distribution.
- Supported continuous improvement initiatives by providing feedback on potential areas for quality improvements.
- Participated in cross-functional teams to identify root causes of recurring quality issues and implement corrective actions accordingly.
- Enhanced production efficiency through meticulous attention to detail in the inspection process.
- Inspects PCBAs according to IPC and customer's specifications.
- Accomplishes quality and organization's mission by completing related results as needed.
Teller/Credit Investigator
Rural Bank Of San Marcelino, Inc
07.2011 - 08.2015
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Assisted with training of new tellers on policies and procedures.
- Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
- Handled various accounting transactions.
- Processed applications for new accounts.
- Received loan and utility payments, sending funds to correct destinations.
- Calculated fees due, interest and change for customer transactions.
Education
Bachelor of Science - Financial Management
Magsaysay Memorial College
San Narciso, Zambales Philippines03.2011
High School Diploma -
Zambales Academy
San Narciso, Zambales Philippines03.2004
Skills
- Strong Leadership
- Strong Work Ethic
- Problem Solving
- Communication Skills
- Analytical
- Creativity
- Hospitality
- Collaboration
- Reading
- Writing
Timeline
ASC Site Supervisor
United States Citizenship And Immigration Services
08.2021 - Current
Line Lead
Creation Technologies
07.2017 - 02.2024
Final Quality Inspector
Western Electronics
01.2017 - 07.2017
Teller/Credit Investigator
Rural Bank Of San Marcelino, Inc
07.2011 - 08.2015
Bachelor of Science - Financial Management
Magsaysay Memorial College
High School Diploma -
Zambales Academy