Lejla Eminovic

• Performed regular maintenance checks on equipment used during shift operations.
• Greeted customers in a friendly manner and took orders for to-go items.
• Performed opening duties including setting up workstations with required supplies and equipment.
• Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
• Operated cash register, collected payment from customers and provided change when necessary.
• Maintained cleanliness of the restaurant by wiping tables, sweeping floors, cleaning windows, counters and other surfaces as needed.
• Checked temperatures of hot foods regularly to make sure they were kept at safe serving temperatures.
• Assisted kitchen staff with food preparation tasks such as chopping vegetables or prepping sauces.
• Stored prepared foods correctly in designated areas following established sanitation guidelines.
• Kept track of inventory levels and restocked shelves with supplies such as condiments, napkins and utensils.

• Maintained cleanliness of lobby area, including wiping down tables and chairs.
• Processed payments from customers using a POS system.
• Inspected dining areas for any damages or defects.
• Provided customers with accurate wait times and monitored waiting list.
• Assisted other departments when needed such as bussing tables or delivering food orders.
• Answered customer inquiries regarding the menu, restaurant services, and special promotions.
• Managed incoming calls during busy shifts.
• Took reservations over phone and in person.
• Contributed to team efforts by accomplishing related tasks as needed.
• Ensured compliance with health and safety regulations within the restaurant.
• Provided excellent customer service by anticipating customer needs.
• Greeted guests upon arrival and provided them with menus.

• Assisted in training new server assistants on job responsibilities and procedures.
• Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
• Greeted guests and answered any questions they had about the menu.
• Communicated effectively with other personnel to coordinate tasks efficiently.
• Checked in with customers throughout their meal to ensure satisfaction.
• Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
• Followed health code standards while handling food and beverage items.
• Resolved customer complaints swiftly and professionally when needed.
• Ensured that all utensils were sanitized properly before use.
• Responded promptly to requests from servers or other staff members.

• Facilitated communication between different departments in order to resolve issues quickly.
• Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
• Coordinated with other departments to ensure projects were completed on time and within budget.
• Resolved customer complaints in a timely manner while upholding company standards.
• Coordinated with other supervisors, combining group efforts to achieve goals.
• Discussed job performance problems with employees, identifying causes and issues to find solutions.

Recorded food and drink orders and served customer requests to the highest standards.

Always mindful of sanitation and safety considerations when handling food.

Maintained full product knowledge of menu and specials.

Made suggestions to customers based on preferences.

Committed member, with other restaurant professionals, to ensure customer satisfaction.