LEJLA GUSTER
Wethersfield,CT
Summary
A highly motivated student-athlete with a desire to take on new challenges. Strong work ethic, adaptability, and the ability to work under pressure through various roles as a collegiate athlete and employee in numerous settings. With a passion for empowering others and a commitment to excellence. Seeking opportunities to expand skills and knowledge.
Overview
5
5
years of professional experience
Work History
Marketing/Business Operations Intern
D1 Training
Burlington, MA
09.2024 - Current
- Develop standard operating procedures for new processes or existing ones that need improvement
- Create presentations for senior management and staff members to assess operational needs and requirements
- Collaborate closely with cross-functional teams such as sales, marketing, and coaching to ensure alignment of objectives throughout the organization
Tour Guide
Endicott College
Beverly, MA
09.2023 - Current
- Lead groups of 1-20+ people on tour throughout campus facilities, engaging them with facts about the college and standouts on campus
- Handle questions, enrollment, and problems for prospective students and parents
Tennis Coach
Glastonbury Tennis Center, Newington Tennis Center
, CT
11.2019 - Current
- Taught players technical and competitive play skills to improve performance
- Communicated effectively with tennis students and parents or guardians to outline progress, training plans, and athlete health concerns
- Promoted a positive and professional atmosphere to help athletes grow and gain confidence
Peer Tutor
Endicott College
Beverly, MA
09.2022 - 09.2024
- Conduct one-on-one and small-group tutoring sessions
- Guide students through course-related concepts and problems
Substitute Teacher
Kelly Educational Services
, CT
12.2022 - 01.2024
- Managed and implemented classroom activities in alignment with student learning goals
- Demonstrated commitment to the use of various behavioral approaches to motivate student learning
- Fostered a safe and productive learning environment by maintaining discipline and classroom control
Education
Bachelor of Arts - Education
Endicott College
Beverly, MA05.2025
Skills
- Public Speaking
- Interventional
- Oral and Written Communication
- Teamwork
- Bilingual/Proficient (Bosnian)
Timeline
Marketing/Business Operations Intern
D1 Training
09.2024 - Current
Tour Guide
Endicott College
09.2023 - Current
Substitute Teacher
Kelly Educational Services
12.2022 - 01.2024
Peer Tutor
Endicott College
09.2022 - 09.2024
Tennis Coach
Glastonbury Tennis Center, Newington Tennis Center
11.2019 - Current
Bachelor of Arts - Education
Endicott College
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