LEJLA JAHIC
6833 N. Kedzie Ave, Apt. 1508 Chicago,IL
Summary
I am a highly motivated, detail oriented, and diligent analytical professional with expertise in financial operations and client servicing across a large, international enterprise. I am currently seeking a Financial Analyst role that will allow me to apply and further enhance my expertise in financial analysis and reporting, and financial operations. I am an dependable team player with exceptional communication skills, and I am highly dedicated to helping my team succeed in achieving company goals.
Overview
12
12
years of professional experience
Work History
Consultant - Investment Operations Outsourcing
The Northern Trust Company
09.2017 - 04.2023
- Served as the primary investment operations consultant for multiple high profile clients. Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
- Responsible for the execution and management of daily, monthly, and quarterly functions and tasks, such as portfolio reconciliation, cash management, and core and supplementary client reporting.
- Audited reports and resolved discrepancies to ensure data accuracy and completeness. Conducted thorough research and analysis, providing valuable insight for decision making.
- Served in an oversight role for multiple internal and external partners to ensure the successful execution of daily investment operations functions. Enhanced communication among team members, fostering a collaborative and supportive work environment.
- Acted as the main consultant and point of contact on all client issues and queries. Provided ongoing support as a liaison between clients, brokers, custodians, and other third party providers to successfully deliver comprehensive solutions for clients.
- Worked on complex activities and projects involving cross functional teams, senior management, and clients. Delivered high quality presentations to senior management, clients, and other stakeholders.
- Streamlined internal processes to enhance efficiency and improve overall project outcomes. Implemented innovative procedures, controls, and targeted solutions to optimize productivity and client satisfaction.
- Managed effectively multiple deadlines and projects while consistently meeting the dynamic needs of multiple clients.
- Participated in numerous technology enhancement and assisted in creating, testing, and implementing new technologies and applications.
Sr Analyst and Team Lead, Financial Reporting
The Northern Trust Company
06.2011 - 09.2017
- Analyzed and prepared complex portfolio reports, accounting statements, supplemental, and advanced functional reporting for partner areas and clients.
- Identified, researched, corrected, and resolved audit discrepancies by applying knowledge of financial and accounting principles and procedures.
- Served as a resource to clients and partners and provided guidance and solutions to ensure reporting issues and client queries are promptly resolved.
- Identified audit concerns that impact the quality of reports. Improved team and company efficiency with innovation in technology and with development of key performance indicators and tracking metrics.
- Spearheaded multiple high-impact projects simultaneously, while meeting tight deadlines under pressure-packed situations. Created and implemented procedures that led to reduced turnaround times for critical tasks, without compromising quality.
- Supervised team members to confirm compliance with set procedures and quality requirements. Organized and monitored daily operational activities, and provided regular coaching, feedback, and development opportunities..
- Improved team productivity and client satisfaction rates by working with cross-functional teams to enhance procedures and streamline communication channels.
- Delivered high quality presentations to senior management, clients, and other stakeholders. Enhanced presentation quality by designing visually appealing graphics and layouts.
- Participated in numerous technology enhancement and assisted in creating, testing, and implementing new technologies and applications.
Education
MBA - Finance
Roosevelt University - Heller College of Business
Chicago, ILBBA - Finance And Management
Loyola University - Quinlan School of Business
Chicago, ILSkills
- Financial statement analysis
- Financial and operational reporting
- Account reconciliation
- Auditing
- Data research and analysis
- Client relationship management
- Back office and middle office operations
- Procedures and documentation
- Process improvement
- Project management
- Team collaboration and management
- Excellent time management skills
- Exceptional attention to detail
- Advanced technological skills
- Advanced proficiency in Microsoft Office Suite
- Effective communication and presentation skills
Timeline
Consultant - Investment Operations Outsourcing
The Northern Trust Company
09.2017 - 04.2023
Sr Analyst and Team Lead, Financial Reporting
The Northern Trust Company
06.2011 - 09.2017
MBA - Finance
Roosevelt University - Heller College of Business
BBA - Finance And Management
Loyola University - Quinlan School of Business