Lejla Kadric
Queens,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Relocation Sales Specialist
Roadway Moving
The Bronx, NY
05.2024 - Current
- Provided customer service support to clients during the entire process of relocating their homes or businesses.
- Assisted clients in understanding the requirements related to their relocation needs.
- Coordinated with other departments within the company to ensure a smooth transition for relocating clients.
- Organized transportation schedules for moving vehicles and personnel involved in the relocation process.
- Documented customer inquiries and feedback and entered service delivery suggestions in company database.
- Organized destination-specific storage and delivery processes.
- Evaluated cost, timing and sustainability factors of different shipping routes to select optimal choices.
Administrative Assistant
Roadway Moving
The Bronx, NY
03.2023 - 05.2024
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed, edited and typed complex memos and reports with job-related software.
Server
Restaurant
Manhattan, NY
07.2017 - 02.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
Management
Management In Business Civil Security
06-2017
Skills
- Logistics Management
- Detail Oriented
- Problem-Solving
- Self Motivation
- Active Listening
- Decision-Making
- Relationship Building
- Leadership skills
- Professionalism
- Multitasking
Languages
Serbian
Native/ Bilingual
English
Professional
Timeline
Relocation Sales Specialist
Roadway Moving
05.2024 - Current
Administrative Assistant
Roadway Moving
03.2023 - 05.2024
Server
Restaurant
07.2017 - 02.2024
Management
Management In Business Civil Security
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